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~isPartOf:"International journal of business and economics"
~subject:"Consumer behaviour"
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International journal of business and economics
Journal of retailing and consumer services
43
The journal of services marketing
35
International journal of hospitality management
33
Journal of business research : JBR
24
Psychology & marketing
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Services marketing quarterly
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International journal of contemporary hospitality management
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Journal of hospitality marketing & management
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Journal of service research
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Journal of the Academy of Marketing Science
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European journal of marketing : EJM
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International journal of consumer studies
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Journal of service management
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Journal of service research : JSR
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Journal of service theory and practice
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Journal of service theory and practice : JSTP
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Managing service quality : MSQ ; an international journal
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Gabler Edition Wissenschaft
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International journal of quality and service sciences
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Service business
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Ilmenauer Schriften zur Betriebswirtschaftslehre
5
Journal of air transport management
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Journal of marketing theory and practice
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Journal of travel and tourism marketing
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The service industries journal
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Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
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European journal of marketing
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International journal of services and operations management
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Journal of consumer behaviour : an international research review
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Journal of consumer research : JCR ; an interdisciplinary bimonthly
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Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
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Marketing science : the marketing journal of the Institute for Operations Research and the Management Sciences
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Technological forecasting & social change : an international journal
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The Cornell hospitality quarterly
4
Academy of Management journal : AMJ
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Asia Pacific journal of marketing and logistics
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Business horizons
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Cogent business & management
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Medical insurance mayhem : one woman's struggle for information
Bish, Rachael
- In:
International journal of business and economics
16
(
2017
)
2
,
pp. 219-225
Persistent link: https://www.econbiz.de/10011971508
Saved in:
2
My Soul Shoe* store story : poor product repair and customer service experience
Sweet, Tia
- In:
International journal of business and economics
16
(
2017
)
2
,
pp. 233-239
Persistent link: https://www.econbiz.de/10011971511
Saved in:
3
Hotel shuttle service fails to get the customer to the airport on time
Weerapon Thongma
- In:
International journal of business and economics
16
(
2017
)
2
,
pp. 241-247
Persistent link: https://www.econbiz.de/10011971515
Saved in:
4
Airline service failed!
Mena, Miguela
- In:
International journal of business and economics
16
(
2017
)
3
,
pp. 257-262
Persistent link: https://www.econbiz.de/10011973043
Saved in:
5
The challenge to focus on customer needs
Guan, Xinhua
- In:
International journal of business and economics
16
(
2017
)
3
,
pp. 335-339
Persistent link: https://www.econbiz.de/10011974053
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