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Airline
8
Fluggesellschaft
8
Air transport
2
Customer satisfaction
2
Dienstleistungsqualität
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Kundenzufriedenheit
2
Luftverkehr
2
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Back, Ki-joon
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Gu, Zheng
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Hsu, Maxwell K.
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The service industries journal
Journal of air transport management
592
Journal of revenue and pricing management
161
Transportation research / E : an international journal
106
Transportation science : a journal of the Institute for Operations Research and the Management Sciences
44
Tourism management : research, policies, practice
39
Journal of travel and tourism marketing
38
Economics of transportation : the official journal of the International Transportation Economics Association
36
European journal of operational research : EJOR
31
International journal of industrial organization
31
Computers & operations research : and their applications to problems of world concern ; an international journal
25
Research in transportation economics
25
Review of industrial organization : RIO
24
Discussion paper / Tinbergen Institute
23
NBER working paper series
23
Tourism economics : the business and finance of tourism and recreation
21
International journal of transport economics : IJTE
20
Journal of transport economics & policy : JTEP
20
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
20
Working paper / National Bureau of Economic Research, Inc.
20
Journal of transport economics and policy
18
NBER Working Paper
18
The Avmark aviation economist
17
International journal of revenue management : IJRM
16
Management science : journal of the Institute for Operations Research and the Management Sciences
15
CESifo working papers
14
SpringerLink / Bücher
14
Omega : the international journal of management science
13
Advances in airline economics : competition policy and antitrust
12
Air transport liberalization : a critical assessment
12
International journal of production economics
12
ZEW discussion papers
12
Applied economics letters
11
Corporate Governance, Sustainability, and Information Systems in the Aviation Sector, Volume I
11
Journal of retailing and consumer services
11
The international journal of human resource management
11
Advances in airline economics
10
CESifo Working Paper Series
10
Darden Case
10
Internationales Verkehrswesen
10
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
10
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ECONIS (ZBW)
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1
Unpacking solutions to counterproductive work behavior using hybrid fuzzy MCDM
Vatankhah, Sanaz
;
Darvishi, Maryam
- In:
The service industries journal
42
(
2022
)
15/16
,
pp. 1123-1150
Persistent link: https://www.econbiz.de/10013466612
Saved in:
2
Self-service technology adoption by air passengers : a case study of fast air travel services in Taiwan
Lien, Che-Hui
;
Hsu, Maxwell K.
;
Shang, Jing-Zhi
;
Wang, …
- In:
The service industries journal
41
(
2021
)
9/10
,
pp. 671-695
Persistent link: https://www.econbiz.de/10012586856
Saved in:
3
Service orientation : effectuating business model innovation
Nair, Sujith
;
Paulose, Hanna
;
Palacios, Miguel
;
Tafur, …
- In:
The service industries journal
33
(
2013
)
9/10
,
pp. 958-975
Persistent link: https://www.econbiz.de/10009771243
Saved in:
4
Market segmentation of airline cargo transport
Chao, Ching-cheng
;
Lirn, Tai-cherng
;
Shang, Kuo Chung
- In:
The service industries journal
33
(
2013
)
15/16
,
pp. 1672-1685
Persistent link: https://www.econbiz.de/10010229397
Saved in:
5
Antecedents and consequences of flight attendants' job satisfaction
Kim, YuKyoung
;
Back, Ki-joon
- In:
The service industries journal
32
(
2012
)
16
,
pp. 2565-2584
Persistent link: https://www.econbiz.de/10009693491
Saved in:
6
External shocks and efficiency changes in the US airline industry
Jang, Soocheong
;
Choi, Kyuwan
;
Lee, Kyuseok
- In:
The service industries journal
31
(
2011
)
13/14
,
pp. 2411-2435
Persistent link: https://www.econbiz.de/10009298973
Saved in:
7
Airline catering service operation, schedule nervousness and collective efficacy on performance : Hong Kong evidence
Law, Kris M. Y.
- In:
The service industries journal
31
(
2011
)
5/6
,
pp. 959-973
Persistent link: https://www.econbiz.de/10009127846
Saved in:
8
Consumer perceptions of frontline service employee personality traits, interaction quality, and consumer satisfaction
Ekinci, Yuksel
;
Dawes, Philip L.
- In:
The service industries journal
29
(
2009
)
3/4
,
pp. 503-521
Persistent link: https://www.econbiz.de/10003870676
Saved in:
9
CEO cash compensation determinants : an empirical examination of US airlines
Gu, Zheng
;
Kim, Hyunjoon
- In:
The service industries journal
29
(
2009
)
7/8
,
pp. 995-1005
Persistent link: https://www.econbiz.de/10003990458
Saved in:
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