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isPartOf:"Total quality management & business excellence : an official journal of the European Society for Organisational Excellence"
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Arbeitszufriedenheit
30
Job satisfaction
30
Quality management
15
Qualitätsmanagement
15
Customer satisfaction
12
Kundenzufriedenheit
12
Dienstleistungsqualität
10
Employee retention
10
Mitarbeiterbindung
10
Service quality
10
job satisfaction
9
Human Resource Management
4
Personalmanagement
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customer satisfaction
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organisational commitment
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Gesundheitswesen
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Health care system
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Hospital
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Krankenhaus
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Slovenia
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Slowenien
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Taiwan
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service quality
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Einführung
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Führungsstil
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Gesundheit
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Health
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Higher education institution
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Lernende Organisation
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Performance-Messung
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Top, Mehmet
3
Aristovnik, Aleksander
2
Pantouvakis, Angelos
2
Raharjo, Hendry
2
Seljak, Janko
2
Akdere, Mesut
1
Al-Zoubi, Marwan T.
1
Alonso-Almeida, M. Mar
1
Arsić, Milica
1
Calerón Molina, Miguel Ángel
1
Chang, C. C.
1
Chang, Tsun-jin
1
Chao, Chih-Yang
1
Chen, C. A.
1
Chen, Yu-Fan
1
Cheng, Chao-Jih
1
Chiu, C. M.
1
Cho, Chul-Ho
1
Cider, Ömer
1
Di Pietro, Laura
1
Eklöf, Jan A.
1
Galán González, José Luis
1
García-Bernal, Javier
1
Gomišček, Boštjan
1
Guglielmetti Mugion, Roberta
1
Hartono, Markus
1
Hung, Kuei-chung
1
Hurtado González, José Manuel
1
Hus, Sheng-Hsun
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Hyŏn, Chae-hun
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Jesus, Jorge
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Jyoti, Jeevan
1
Kalfa, Murat
1
Karabulut, Erdem
1
Kour, Sumeet
1
Ku, Pei-Yu
1
Kuo, Tsuang
1
Larsson, Johan
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Lin, Ming-yuan
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Lin, Yen-Hui
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Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
Journal of vocational behavior
255
International journal of hospitality management
228
The international journal of human resource management
216
Discussion paper series / IZA
178
International journal of human resource management
133
Journal of business research : JBR
127
Journal of business ethics : JOBE
120
Journal of managerial psychology
112
Journal of business and psychology
101
Employee relations
95
Journal of career development
94
International journal of contemporary hospitality management
93
International journal of organizational analysis
82
Cogent business & management
81
Personnel review : a professional journal reporting new developments in research, theory and practice of personel management
81
International journal of manpower
80
IZA Discussion Paper
79
Career development international : the journal for executive, consultants, academics and individuals
78
Leadership & organization development journal
77
Personnel review
76
Journal of organizational behavior : OB ; the internat. journal of industrial, occupational and organizational psychology and behavior
70
Human relations
69
Public personnel management
66
Journal of management & organization : JMO
63
The service industries journal
59
Administrative Sciences : open access journal
58
IZA Discussion Papers
56
Journal of management : JOM
56
Human resource management
53
Pakistan journal of commerce and social sciences
51
Management research review
49
Human resource management journal
48
Journal of hospitality marketing & management
47
Tourism management : research, policies, practice
47
The journal of management development
46
Academy of Management journal : AMJ
45
Health care management review : HCM review
45
The leadership quarterly : LQ ; an international journal of political, social and behavioral science
45
European management journal
44
Journal of personnel psychology
44
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ECONIS (ZBW)
30
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1
The interaction between occupational values and job satisfaction in an authoritative public administration organisation
Tomaževič, Nina
;
Seljak, Janko
;
Aristovnik, Aleksander
- In:
Total quality management & business excellence : an …
29
(
2018
)
1
,
pp. 58-73
Persistent link: https://www.econbiz.de/10011854038
Saved in:
2
Influence of total quality-based human issues on organisational commitment
Mendes, Luís Antonio F.
;
Jesus, Jorge
- In:
Total quality management & business excellence : an …
29
(
2018
)
3
,
pp. 260-286
Persistent link: https://www.econbiz.de/10011854053
Saved in:
3
The effect of Europe Union common assessment framework on organisational commitment with role of job satisfaction
Kalfa, Murat
- In:
Total quality management & business excellence : an …
29
(
2018
)
6
,
pp. 704-726
Persistent link: https://www.econbiz.de/10011854143
Saved in:
4
Effect of organisational trust, job satisfaction, individual variables on the organisational commitment in healthcare services
Tekingündüz, Sabahattin
;
Top, Mehmet
;
Tengilimoğlu, …
- In:
Total quality management & business excellence : an …
28
(
2017
)
5/6
,
pp. 522-541
Persistent link: https://www.econbiz.de/10011723713
Saved in:
5
An analysis of relationship between burnout and job satisfaction among emergency health professionals
Tarcan, Gamze Yorgancroğlu
;
Tarcan, Menderes
;
Top, Mehmet
- In:
Total quality management & business excellence : an …
28
(
2017
)
12
,
pp. 1339-1356
Persistent link: https://www.econbiz.de/10011781619
Saved in:
6
Impact of total quality services on financial performance : role of service profit chain
Jyoti, Jeevan
;
Kour, Sumeet
;
Sharma, Jyoti
- In:
Total quality management & business excellence : an …
28
(
2017
)
8
,
pp. 897-929
Persistent link: https://www.econbiz.de/10011977067
Saved in:
7
Implementing the balanced scorecard : its effect on the job environment
Calerón Molina, Miguel Ángel
;
Palacios Florencio, Beatriz
- In:
Total quality management & business excellence : an …
27
(
2016
)
1/2
,
pp. 81-96
Persistent link: https://www.econbiz.de/10011555093
Saved in:
8
Job satisfaction as a mediator of the relationship between service quality and organisational commitment in higher education : an empirical study of faculty and administration staf...
Trivellas, Panagiotis
;
Santouridis, Ilias
- In:
Total quality management & business excellence : an …
27
(
2016
)
1/2
,
pp. 169-183
Persistent link: https://www.econbiz.de/10011555773
Saved in:
9
The effects of job satisfaction and ethical climate on service quality in elderly care : the case of Taiwan
Chao, Chih-Yang
;
Ku, Pei-Yu
;
Wang, Yi-Ting
;
Lin, Yen-Hui
- In:
Total quality management & business excellence : an …
27
(
2016
)
3/4
,
pp. 339-352
Persistent link: https://www.econbiz.de/10011558677
Saved in:
10
Dependency relationships between critical factors of quality and employee satisfaction
Álvarez-García, José
;
Río Rama, María de la Cruz del
; …
- In:
Total quality management & business excellence : an …
27
(
2016
)
5/6
,
pp. 595-612
Persistent link: https://www.econbiz.de/10011579888
Saved in:
11
What e-SERVPERF in recruiting websites does affect users’ perceived value, satisfaction, and revisit intention in Korea?
Cho, Chul-Ho
;
Hyŏn, Chae-hun
- In:
Total quality management & business excellence : an …
27
(
2016
)
7/8
,
pp. 818-835
Persistent link: https://www.econbiz.de/10011581099
Saved in:
12
Do satisfied employees lead to satisfied patients? : an empirical study in an Italian hospital
Raharjo, Hendry
;
Guglielmetti Mugion, Roberta
;
Di …
- In:
Total quality management & business excellence : an …
27
(
2016
)
7/8
,
pp. 853-874
Persistent link: https://www.econbiz.de/10011581162
Saved in:
13
Developing a decomposed alumni satisfaction model for higher education institutions
Hus, Sheng-Hsun
;
Wang, Yu-Che
;
Cheng, Chao-Jih
;
Chen, Yu-Fan
- In:
Total quality management & business excellence : an …
27
(
2016
)
9/10
,
pp. 979-996
Persistent link: https://www.econbiz.de/10011687807
Saved in:
14
Exploring the mediating role of affective and cognitive satisfaction on the effect of service quality on loyalty
Hartono, Markus
;
Raharjo, Hendry
- In:
Total quality management & business excellence : an …
26
(
2015
)
9/10
,
pp. 971-985
Persistent link: https://www.econbiz.de/10011440757
Saved in:
15
The impact of CAF enablers on job satisfaction : the case of the Slovenian lax enforcement agency
Tomaz̆evic̆, Nina
;
Seljak, Janko
;
Aristovnik, Aleksander
- In:
Total quality management & business excellence : an …
25
(
2014
)
12
,
pp. 1336-1351
Persistent link: https://www.econbiz.de/10010468764
Saved in:
16
Effects of perceived organisation support, employee engagement and organisation citizenship behaviour on quality performance
Wickramasinghe, Vathsala
;
Perera, Shyama
- In:
Total quality management & business excellence : an …
25
(
2014
)
11
,
pp. 1280-1294
Persistent link: https://www.econbiz.de/10010468793
Saved in:
17
The effects of quality management practices on employees' well-being
Liu, Nien-chi
;
Liu, Wenzhong
- In:
Total quality management & business excellence : an …
25
(
2014
)
11
,
pp. 1247-1261
Persistent link: https://www.econbiz.de/10010468804
Saved in:
18
The moderating role of nationality on the satisfaction loyalty link : evidence from the tourism industry
Pantouvakis, Angelos
- In:
Total quality management & business excellence : an …
24
(
2013
)
10
,
pp. 1174-1187
Persistent link: https://www.econbiz.de/10009793740
Saved in:
19
The effect of TQM on employee loyalty in transition economy, Serbia
Arsić, Milica
;
Nikolić, Djordje
;
Živković, Živan
; …
- In:
Total quality management & business excellence : an …
23
(
2012
)
6
,
pp. 719-729
Persistent link: https://www.econbiz.de/10009572329
Saved in:
20
Internal marketing and the moderating role of employees : an exploratory study
Pantouvakis, Angelos
- In:
Total quality management & business excellence : an …
23
(
2012
)
2
,
pp. 177-195
Persistent link: https://www.econbiz.de/10009509627
Saved in:
21
Quality management systems as a link between management and employees
Zelnik, Matej
;
Maletič, Matjaž
;
Maletič, Damjan
; …
- In:
Total quality management & business excellence : an …
23
(
2012
)
1
,
pp. 45-62
Persistent link: https://www.econbiz.de/10009509641
Saved in:
22
Generating benchmarking indicators for employee job satisfaction
Al-Zoubi, Marwan T.
- In:
Total quality management & business excellence : an …
23
(
2012
)
1
,
pp. 27-44
Persistent link: https://www.econbiz.de/10009509642
Saved in:
23
Examining the role of employee focus in the Turkish healthcare industry
Akdere, Mesut
;
Cider, Ömer
;
Top, Mehmet
- In:
Total quality management & business excellence : an …
23
(
2012
)
11
,
pp. 1241-1256
Persistent link: https://www.econbiz.de/10009687540
Saved in:
24
Quality certification systems and their impact on employee satisfaction in services with high levels of customer contact
Rodríguez Antón, José Miguel
;
Alonso-Almeida, M. Mar
- In:
Total quality management & business excellence : an …
22
(
2011
)
1/2
,
pp. 145-157
Persistent link: https://www.econbiz.de/10008986617
Saved in:
25
Leadership behaviour in successful organisations: universal or situation-dependent?
Larsson, Johan
;
Vinberg, Stig
- In:
Total quality management & business excellence : an …
21
(
2010
)
3/4
,
pp. 317-334
Persistent link: https://www.econbiz.de/10003979790
Saved in:
26
Increasing the organisational performance benefits of TQM: an approach based on organisational design
García-Bernal, Javier
;
Ramírez Alesón, Marisa
- In:
Total quality management & business excellence : an …
21
(
2010
)
3/4
,
pp. 363-382
Persistent link: https://www.econbiz.de/10003979800
Saved in:
27
The effect of TQM practices on employee satisfaction and loyalty in government
Chang, C. C.
;
Chiu, C. M.
;
Chen, C. A.
- In:
Total quality management & business excellence : an …
21
(
2010
)
11/12
,
pp. 1299-1314
Persistent link: https://www.econbiz.de/10008824960
Saved in:
28
Dispositions, organisational commitment and satisfaction: a longitudinal study of MBA graduates
Wang, Yingyan
;
O'Reilly, Charles A.
- In:
Total quality management & business excellence : an …
21
(
2010
)
7/8
,
pp. 829-847
Persistent link: https://www.econbiz.de/10008650334
Saved in:
29
Employees' perspective on the effectiveness of ISO 9000 certification : a Total Quality Management framework
Kuo, Tsuang
;
Chang, Tsun-jin
;
Hung, Kuei-chung
;
Lin, …
- In:
Total quality management & business excellence : an …
20
(
2009
)
11/12
,
pp. 1321-1335
Persistent link: https://www.econbiz.de/10003925349
Saved in:
30
Human aspect in service quality : EPSI benchmark studies
Eklöf, Jan A.
;
Selivanova, Irina
- In:
Total quality management & business excellence : an …
19
(
2008
)
7/8
,
pp. 827-841
Persistent link: https://www.econbiz.de/10003749542
Saved in:
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