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~type_genre:"Aufsatz im Buch"
~person:"Coombs, W. Timothy"
~subject:"Produkthaftung"
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Examining the effects of mutability and framing on perceptions of human error and technical error crises : implications for situational crisis communication theory
Coombs, W. Timothy
;
Holladay, Sherry J.
- In:
The handbook of crisis communication
,
(pp. 181-204)
.
2010
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