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~person:"Del Chiappa, Giacomo"
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Customer satisfaction
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Del Chiappa, Giacomo
Anderson, Kym
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Breitenacher, Michael
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Emvalomatis, Grigorios
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Levy, Daniel C.
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Journal of air transport management
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Journal of hospitality marketing & management
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Travelers satisfaction with food and beverage services in airports
Del Chiappa, Giacomo
;
Seijas Giménez, María Nela
; …
- In:
Journal of hospitality marketing & management
26
(
2017
)
8
,
pp. 829-845
Persistent link: https://www.econbiz.de/10011784145
Saved in:
2
Service quality of airports' food and beverage retailers : a fuzzy approach
Del Chiappa, Giacomo
;
Martín, Juan Carlos
;
Román …
- In:
Journal of air transport management
53
(
2016
),
pp. 105-113
Persistent link: https://www.econbiz.de/10011546123
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