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~isPartOf:"International journal of electronic customer relationship management : IJECRM"
~isPartOf:"Journal of marketing"
~person:"Nazari-Shirkouhi, Salman"
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Nazari-Shirkouhi, Salman
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International journal of electronic customer relationship management : IJECRM
Journal of marketing
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Identifying and prioritising critical success factors for CRM implementation : a case study
Keramati, Abbas
;
Samadi, Homa
;
Nazari-Shirkouhi, Salman
; …
- In:
International journal of electronic customer …
6
(
2012
)
3/4
,
pp. 235-256
Persistent link: https://www.econbiz.de/10009783499
Saved in:
2
Identifying and prioritising critical success factors for CRM implementation : a case study
Keramati, Abbas
;
Samadi, Homa
;
Nazari-Shirkouhi, Salman
; …
- In:
International journal of electronic customer …
6
(
2012
)
3/4
,
pp. 235-256
Persistent link: https://www.econbiz.de/10010184746
Saved in:
3
A hierarchical structure to evaluate risk of customer relationship management (CRM) projects
Keramati, Abbas
;
Nazari-Shirkouhi, Salman
;
Moshki, H.
; …
- In:
International journal of electronic customer …
4
(
2010
)
2
,
pp. 97-124
Persistent link: https://www.econbiz.de/10003974001
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