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~isPartOf:"International journal of services and operations management"
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Business process management
40
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Lean Production
10
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Qualitätsmanagement
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Simulation
7
value stream mapping
7
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Karppinen, Henri
3
Devadasan, S. R.
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Huiskonen, Janne
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Seppänen, Kaisa
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Ammar, Mohamed Haykal
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Antonelli, Dario
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Ashwin, R.
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Bisogno, Stefania
1
Bolívar Cruz, Alicia Maria
1
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International journal of services and operations management
International journal of production research
375
Business process management journal
316
SpringerLink / Bücher
146
International journal of business process integration and management : IJBPIM
118
International journal of production economics
107
Manufacturing & service operations management : M & SOM
73
International journal of productivity and quality management : IJPQM
72
Journal of operations management
66
European journal of operational research : EJOR
64
Information systems and e-business management : ISeB
59
International journal of business information systems : IJBIS
58
HMD : Praxis der Wirtschaftsinformatik
49
International journal of process management and benchmarking : IJPMB
49
Journal of industrial engineering and management : JIEM
47
Springer eBook Collection
45
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
45
International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA
44
International journal of quality & reliability management
43
Production and operations management : an international journal of the Production and Operations Management Society
43
Lecture notes in business information processing : LNBIP
42
The TQM journal : the international review of organizational improvement
40
Industrial marketing management : the international journal for industrial and high-tech firms
39
Computers & operations research : and their applications to problems of world concern ; an international journal
38
IEEE transactions on engineering management : EM
38
Prozessmanagement in der Praxis : Wertschöpfungsketten planen, optimieren und erfolgreich steuern
37
Knowledge and process management : the journal of corporate transformation ; the official journal of the Institute of Business Process Re-engineering
33
Gabler Edition Wissenschaft
32
International journal of six sigma and competitive advantage : IJSSCA
32
Business & information systems engineering
29
Business & information systems engineering : BISE ; the international journal of Wirtschaftsinformatik
29
European research studies
29
Benchmarking : an international journal ; BIJ
26
Health care management science
26
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
26
Strategic alignment, governance, people and culture
26
Business process management workshops : BPM 2007 international workshops, BPI, BPD, CBP, ProHealth, RefMod, semantics4ws, Brisbane, Australia, September 24, 2007 ; revised selected papers
24
Operations management research : OMR ; advancing practice through theory
24
Process management : a guide for the design of business processes
24
Production and operations management : the flagship research journal of the Production and Operations Management Society
24
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ECONIS (ZBW)
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1
Organisational management through performance indicators
Kipper, Liane Mahlmann
;
Nara, Elpidio Oscar Benitez
; …
- In:
International journal of services and operations management
34
(
2019
)
4
,
pp. 447-464
Persistent link: https://www.econbiz.de/10012162858
Saved in:
2
Reducing rejections using Six Sigma : a case from Indian automobile component manufacturing industry
Kaushik, Mohit
;
Chauhan, Gaurav
;
Mathiyazhagan, Maathai K.
- In:
International journal of services and operations management
33
(
2019
)
1
,
pp. 69-86
Persistent link: https://www.econbiz.de/10012054833
Saved in:
3
Application of value stream mapping for cycle time reduction in production of link and roller assembly
Manupati, Vijay Kumar
;
Gangal, Chaitanya
;
Varela, M. L. R.
- In:
International journal of services and operations management
33
(
2019
)
2
,
pp. 135-158
Persistent link: https://www.econbiz.de/10012106454
Saved in:
4
Improving organisational process input factors and company performance
Formby, Sam K.
;
Medlin, B. Dawn
;
Chen, Charlie C.
; …
- In:
International journal of services and operations management
32
(
2019
)
1
,
pp. 67-82
Persistent link: https://www.econbiz.de/10012008932
Saved in:
5
Business process reengineering impact on SMEs operations : evidences from GCC region
Aziz, Waleed A.
- In:
International journal of services and operations management
33
(
2019
)
4
,
pp. 545-562
Persistent link: https://www.econbiz.de/10012145290
Saved in:
6
Development of software support for process FMEA : a case study
Bharathi, S. Karthik
;
Vinodh S
;
Gopi, N.
- In:
International journal of services and operations management
31
(
2018
)
4
,
pp. 415-432
Persistent link: https://www.econbiz.de/10012008499
Saved in:
7
Analysis of patient flows in elective surgery : modelling and optimisation of the hospitalisation process
Antonelli, Dario
;
Bruno, Giuliana
;
Taurino, Teresa
- In:
International journal of services and operations management
31
(
2018
)
4
,
pp. 513-529
Persistent link: https://www.econbiz.de/10012008576
Saved in:
8
Business process reengineering framework and methodology : a critical study
Bhaskar, Hari Lal
- In:
International journal of services and operations management
29
(
2018
)
4
,
pp. 527-556
Persistent link: https://www.econbiz.de/10011878336
Saved in:
9
Contact centre service excellence : a proposed conceptual framework
Surya Dharamdass
;
Fernando, Yudi
- In:
International journal of services and operations management
29
(
2018
)
1
,
pp. 18-41
Persistent link: https://www.econbiz.de/10011849891
Saved in:
10
Analysing courts as a professional service operations management environment
Pekkanen, Petra
;
Puolakka, Tiina
;
Pirttilä, Timo
- In:
International journal of services and operations management
29
(
2018
)
3
,
pp. 332-358
Persistent link: https://www.econbiz.de/10011849973
Saved in:
11
Theory of constraints applied to scheduled and unscheduled patient flows : does it improve process performance?
Bisogno, Stefania
;
Calabrese, Armando
;
Levialdi Ghiron, …
- In:
International journal of services and operations management
26
(
2017
)
3
,
pp. 365-385
Persistent link: https://www.econbiz.de/10011757877
Saved in:
12
A goal programming and simulation based study for overall process improvement in an Indian hospital
Sah, Bhawesh
;
Titiyal, Rohit
;
Sonia
- In:
International journal of services and operations management
27
(
2017
)
4
,
pp. 439-456
Persistent link: https://www.econbiz.de/10011818619
Saved in:
13
Lay-out optimisation through an integrated approach based on material flow and operations mapping using a commercial software
Petrillo, Antonella
;
De Felice, Fabio
;
Silvestri, Alessandro
- In:
International journal of services and operations management
23
(
2016
)
1
,
pp. 113-134
Persistent link: https://www.econbiz.de/10011560043
Saved in:
14
Operations management in improving elderly home care
Rintala, Annastiina
;
Karppinen, Henri
;
Koivuniemi, Jouni
- In:
International journal of services and operations management
24
(
2016
)
3
,
pp. 331-362
Persistent link: https://www.econbiz.de/10011635942
Saved in:
15
Value creation through lean management : a case study of healthcare service operations
Salam, Mohammad Asif
;
Khan, Sami A.
- In:
International journal of services and operations management
25
(
2016
)
3
,
pp. 275-293
Persistent link: https://www.econbiz.de/10011636447
Saved in:
16
A framework for lean manufacturing implementation
Bhamu, Jaiprakash
;
Sangwan, Kuldip Singh
- In:
International journal of services and operations management
25
(
2016
)
3
,
pp. 313-333
Persistent link: https://www.econbiz.de/10011636509
Saved in:
17
Improvement of customer response time using Lean Office
Sabur, Vanessa Fitri
;
Simatupang, Togar M.
- In:
International journal of services and operations management
20
(
2015
)
1
,
pp. 59-85
Persistent link: https://www.econbiz.de/10011401296
Saved in:
18
Kanban value stream mapping analysis in lean manufacturing philosophy via simulation : a plastic fabrication (case study)
Sabaghi, Mahdi
;
Rostamzadeh, Reza
;
Mascle, Christian
- In:
International journal of services and operations management
20
(
2015
)
1
,
pp. 118-138
Persistent link: https://www.econbiz.de/10011402361
Saved in:
19
A fuzzy control system to adjust the number of cards in a CONWIP-based manufacturing system
Renna, Paolo
- In:
International journal of services and operations management
20
(
2015
)
2
,
pp. 188-206
Persistent link: https://www.econbiz.de/10011402412
Saved in:
20
Integrating two-agent scheduling and order acceptance problems to maximise total revenue by bounding each agent penalty function
Reisi-Nafchi, Mohammad
;
Moslehi, Ghasem
- In:
International journal of services and operations management
20
(
2015
)
3
,
pp. 358-384
Persistent link: https://www.econbiz.de/10011403183
Saved in:
21
Proposing a method for emplementing business process re-engineering
Mashhadi, Fereshteh
;
Azar, Adel
;
Shahin, Arash
- In:
International journal of services and operations management
20
(
2015
)
4
,
pp. 398-417
Persistent link: https://www.econbiz.de/10011403625
Saved in:
22
Remanufacturing process : the case of heavy equipment support services
Sharma, Vaishali
;
Garg, S. K.
;
Sharma, P. B.
- In:
International journal of services and operations management
22
(
2015
)
1
,
pp. 40-59
Persistent link: https://www.econbiz.de/10011522304
Saved in:
23
Cost savings in hospital materials management : look-back versus look-ahead inventory policies
Iannone, Raffaele
;
Lambiase, Alfredo
;
Miranda, Salvatore
; …
- In:
International journal of services and operations management
22
(
2015
)
1
,
pp. 60-85
Persistent link: https://www.econbiz.de/10011522323
Saved in:
24
Origin, principles and applications of Lean Six Sigma concept : extractions from literature arena
Dave, Darshana Kishorbhai
;
Murugesh, R.
;
Devadasan, S. R.
- In:
International journal of services and operations management
22
(
2015
)
2
,
pp. 123-142
Persistent link: https://www.econbiz.de/10011522561
Saved in:
25
Improving workplace by using 5'S tool : a typical application of sorting method
Islam, Syed Anwarul
;
Hossain, Sheik Muktadir
;
Hassan, …
- In:
International journal of services and operations management
22
(
2015
)
3
,
pp. 323-335
Persistent link: https://www.econbiz.de/10011522620
Saved in:
26
Demurrage cost reduction in cement manufacturing plant
Dangayach, G. S.
;
Jain, Ankit
- In:
International journal of services and operations management
22
(
2015
)
3
,
pp. 363-393
Persistent link: https://www.econbiz.de/10011522650
Saved in:
27
Seafaring staff scheduling
Ammar, Mohamed Haykal
;
Benaissa, Mounir
;
Chabchoub, Habib
- In:
International journal of services and operations management
19
(
2014
)
2
,
pp. 229-249
Persistent link: https://www.econbiz.de/10011281702
Saved in:
28
Customer input failures in service processes
Seppänen, Kaisa
;
Huiskonen, Janne
;
Karppinen, Henri
- In:
International journal of services and operations management
17
(
2014
)
4
,
pp. 439-452
Persistent link: https://www.econbiz.de/10010410864
Saved in:
29
Identifying product and process configuration requirements in a decentralised service delivery system
Karppinen, Henri
;
Seppänen, Kaisa
;
Huiskonen, Janne
- In:
International journal of services and operations management
17
(
2014
)
3
,
pp. 294-310
Persistent link: https://www.econbiz.de/10010389438
Saved in:
30
Modelling critical success factors of business process reengineering and business performance of Nigerian oil and gas companies
Asika, Nnamdi M.
;
Awolusi, Olawumi Dele
- In:
International journal of services and operations management
15
(
2013
)
1
,
pp. 28-43
Persistent link: https://www.econbiz.de/10009752626
Saved in:
31
Lean implementation through value stream mapping : a case study in an Indian pump manufacturing company
Thirunavukkarasu, S.
;
Bheeman, Balaji Visvanath
;
Ashwin, R.
- In:
International journal of services and operations management
16
(
2013
)
4
,
pp. 506-524
Persistent link: https://www.econbiz.de/10010354418
Saved in:
32
Time variability analysis in multi-production value stream
Taleghani, Ahmad Ebrahimi
;
Seyedhosseini, Seyed Mohammad
; …
- In:
International journal of services and operations management
16
(
2013
)
2
,
pp. 262-288
Persistent link: https://www.econbiz.de/10010230168
Saved in:
33
Supply chain risk management and organisational decision making : a case study of a major Japanese automotive firm
Shimizu, Takashi
;
Park, Young Won
;
Hong, Paul
- In:
International journal of services and operations management
15
(
2013
)
3
,
pp. 293-312
Persistent link: https://www.econbiz.de/10010127945
Saved in:
34
Lean concept implementation in a consulting company
Balazin, Nenad
;
Stefanic, Nedeljko
- In:
International journal of services and operations management
15
(
2013
)
3
,
pp. 275-292
Persistent link: https://www.econbiz.de/10010127946
Saved in:
35
Identifying the effective banking service delivery process design strategy in development economies (the case of Jordan)
Migdadi, Yazan Khalid Abed-Allah
- In:
International journal of services and operations management
11
(
2012
)
4
,
pp. 428-448
Persistent link: https://www.econbiz.de/10009538038
Saved in:
36
Modularity in logistics services : a business model and process view
Bask, Anu
;
Lipponen, Mervi
;
Rajahonka, Mervi
;
Tinnilä, …
- In:
International journal of services and operations management
10
(
2011
)
4
,
pp. 379-399
Persistent link: https://www.econbiz.de/10009382436
Saved in:
37
Redesigning the design process through interactive simulation : a case study of life-cycle engineering in jet engine conceptual design
Kerley, Warren
;
Wynn, David C.
;
Eckert, Claudia
; …
- In:
International journal of services and operations management
10
(
2011
)
1
,
pp. 30-51
Persistent link: https://www.econbiz.de/10009300095
Saved in:
38
Business process change and inadvertent mischarging
Brady, Malcolm
;
Lynn, Theodore
;
Davis, Paul
- In:
International journal of services and operations management
5
(
2009
)
1
,
pp. 66-75
Persistent link: https://www.econbiz.de/10003811181
Saved in:
39
Supplier selection and business process improvement
Garfamy, Reza Mohammady
- In:
International journal of services and operations management
5
(
2009
)
2
,
pp. 233-250
Persistent link: https://www.econbiz.de/10003826665
Saved in:
40
An analysis of operations strategy in the food and beverage sector
Bolívar Cruz, Alicia Maria
;
Espino Rodríguez, Tomás F.
- In:
International journal of services and operations management
4
(
2008
)
1
,
pp. 102-124
Persistent link: https://www.econbiz.de/10003629703
Saved in:
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