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isPartOf:"Handbuch Kundenmanagement : Anforderungen, Prozesse, Zufriedenheit, Bindung und Wert von Kunden"
~isPartOf:"European journal of operational research : EJOR"
~subject:"Retail trade"
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Search: subject_exact:"CRM (Customer Relationship Management)"
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Retail trade
Beziehungsmarketing
97
Relationship marketing
97
Theorie
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24
Mathematische Optimierung
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Betriebliche Standortwahl
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Clemente-Císar, M.
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Handbuch Kundenmanagement : Anforderungen, Prozesse, Zufriedenheit, Bindung und Wert von Kunden
European journal of operational research : EJOR
Journal of retailing and consumer services
176
Journal of retailing
46
Journal of business research : JBR
43
The international review of retail, distribution and consumer research
37
International journal of retail & distribution management
33
International journal of retail and distribution management
29
The journal of services marketing
15
Journal of strategic marketing
11
Marketing intelligence & planning
11
International journal of electronic marketing and retailing : IJEMR
10
Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
10
Journal of the Academy of Marketing Science
10
Management science : journal of the Institute for Operations Research and the Management Sciences
9
Cogent business & management
8
International journal of production economics
8
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
8
Psychology & marketing
8
International journal of business information systems : IJBIS
7
International journal of electronic commerce : IJEC
7
Services marketing quarterly
7
European journal of marketing : EJM
6
Journal of business economics and management
6
Journal of internet commerce
6
Journal of operations management
6
Journal of service management
6
Service business
6
Technological forecasting & social change : an international journal
6
The journal of consumer marketing
6
Asia Pacific journal of marketing and logistics
5
Handelsforschung
5
Industrial marketing management : the international journal for industrial and high-tech firms
5
International journal of technology marketing : IJTMkt
5
Journal of fashion marketing and management
5
Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
5
Journal of marketing
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Journal of relationship marketing : innovations and enhancements for customer service, relations, and satisfaction
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SpringerLink / Bücher
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The journal of product & brand management
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The service industries journal
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ECONIS (ZBW)
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1
Trade-in operations under retail competition : effects of brand loyalty
Tang, Fei
;
Dai, Ying
;
Ma, Zujun
;
Choi, Tsan-Ming
- In:
European journal of operational research : EJOR
310
(
2023
)
1
,
pp. 397-414
Persistent link: https://www.econbiz.de/10014340185
Saved in:
2
Forays into omnichannel : an online retailer's strategies for managing product returns
Mandal, Prasenjit
;
Basu, Preetam
;
Saha, Kushal
- In:
European journal of operational research : EJOR
292
(
2021
)
2
,
pp. 633-651
Persistent link: https://www.econbiz.de/10012502386
Saved in:
3
Showcasing optimization in omnichannel retailing
Park, Jisoo
;
Dayarian, Iman
;
Montreuil, Benoit
- In:
European journal of operational research : EJOR
294
(
2021
)
3
,
pp. 895-905
Persistent link: https://www.econbiz.de/10012591538
Saved in:
4
Strategic introduction of the marketplace channel under spillovers from online to offline sales
Yan, Yingchen
;
Zhao, Ruiqing
;
Liu, Zhibing
- In:
European journal of operational research : EJOR
267
(
2018
)
1
,
pp. 65-77
Persistent link: https://www.econbiz.de/10011812314
Saved in:
5
The impact of customer returns in a supply chain with a common retailer
Yang, Hui
;
Chen, Jing
;
Chen, Xu
;
Chen, Bintong
- In:
European journal of operational research : EJOR
256
(
2017
)
1
,
pp. 139-150
Persistent link: https://www.econbiz.de/10011611195
Saved in:
6
A methodology based on profitability criteria for defining the partial defection of customers in non-contractual settings
Clemente-Císar, M.
;
San Matías, S.
;
Giner-Bosch, V.
- In:
European journal of operational research : EJOR
239
(
2014
)
1
,
pp. 276-285
Persistent link: https://www.econbiz.de/10010403513
Saved in:
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