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isPartOf:"Handbuch Kundenmanagement : Anforderungen, Prozesse, Zufriedenheit, Bindung und Wert von Kunden"
~subject:"Crisis management"
~isPartOf:"International journal of retail & distribution management"
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Handbuch Kundenmanagement : Anforderungen, Prozesse, Zufriedenheit, Bindung und Wert von Kunden
International journal of retail & distribution management
Corporate communications : an international journal
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Gabler Edition Wissenschaft
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The journal of services marketing
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Ganzheitliche Unternehmensführung in dynamischen Märkten : Festschrift für Univ.-Prof. Dr. Armin Töpfer
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Genossenschaftliche Kooperation - anders wirtschaften!
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Global business review
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Industrial marketing management : the international journal for industrial and high-tech firms
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Journal of retailing and consumer services
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Journal of the Academy of Marketing Science
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Krisenmanagement in der Praxis : von erfolgreichen Krisenmanagern lernen
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Marketing Weiterdenken : Zukunftspfade für eine marktorientierte Unternehmensführung : Herrn Prof. Dr. Dr. h.c. mult. Heribert Meffert zum 80. Geburtstag
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Marketing letters : a journal of research in marketing
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Roland Berger Strategy Consultants - Academic network
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Tourism management : research, policies, practice
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How to solve product-harm crises in retailing? : empirical insights from service recovery and negative publicity research
Standop, Dirk
;
Grunwald, Guido
- In:
International journal of retail & distribution management
37
(
2009
)
11
,
pp. 915-932
Persistent link: https://www.econbiz.de/10009521952
Saved in:
2
Der Beitrag des Kundenbindungsmanagements zum Sanierungserfolg von Unternehmen
Töpfer, Armin
;
Lehr, Daniela
- In:
Handbuch Kundenmanagement : Anforderungen, Prozesse, …
,
(pp. 555-569)
.
2008
Persistent link: https://www.econbiz.de/10003708644
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