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person:"Jang, Soocheong"
~type_genre:"Aufsatz in Zeitschrift"
~subject:"Konsumentenverhalten"
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Konsumentenverhalten
Gastronomie
66
Restaurant industry
66
Consumer behaviour
31
USA
27
United States
27
Customer satisfaction
12
Kundenzufriedenheit
12
Dienstleistungsqualität
10
Service quality
10
Franchising
9
Beschwerdemanagement
6
Beziehungsmarketing
6
Brand image
6
Complaint management
6
Firm growth
6
Firm performance
6
Markenimage
6
Relationship marketing
6
Unternehmenserfolg
6
Unternehmenswachstum
6
Advertising effects
5
Börsenkurs
5
Emotion
5
Profitability
5
Rentabilität
5
Share price
5
Werbewirkung
5
Advertising
4
Factor analysis
4
Faktorenanalyse
4
Korean
4
Koreanisch
4
Personality psychology
4
Persönlichkeitspsychologie
4
Restaurant firms
4
Werbung
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Betriebsgröße
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Aufsatz in Zeitschrift
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31
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31
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Jang, Soocheong
Line, Nathaniel D.
17
Mattila, Anna S.
16
Han, Heesup
14
Hanks, Lydia
13
Kim, Jong-Hyeong
12
DiPietro, Robin B.
11
Guéguen, Nicolas
11
Jacob, Céline
11
Song, Hanqun
11
Jeong, EunHa
9
Liu, Qing
8
Namkung, Young
8
Brewster, Zachary W.
7
Hwang, Jinsoo
7
Kang, Juhee
7
Kim, Eojina
7
Peng, Norman
7
Ryu, Kisang
7
Tang, Liang
7
Zhang, Lu
7
Filimonau, Viachaslau
6
Hyun, Sunghyup Sean
6
Kim, Woo Gon
6
Lynn, Michael
6
Magnini, Vincent P.
6
Raab, Carola
6
Seo, Soobin
6
Wang, Yao-Chin
6
Wu, Luorong
6
Ahn, Jiseon
5
Bilgihan, Anil
5
Chen, Annie Huiling
5
Cho, Meehee
5
Huan, Tzung-cheng
5
Hwang, Johye
5
Kim, DongHee
5
Lu, Lu
5
Nayga, Rodolfo M.
5
Prayag, Girish
5
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International journal of hospitality management
17
International journal of contemporary hospitality management
6
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
2
The journal of services marketing
2
Journal of business research : JBR
1
Journal of hospitality marketing & management
1
Service business
1
The service industries journal
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ECONIS (ZBW)
31
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1
Plant-based food is unhealthy : that's not true! : how can corrective messages help promote plant-based menus in quick-service restaurants?
Zhang, Xingyi
;
Jeong, EunHa
;
Shao, Xiaolong
;
Jang, Soocheong
- In:
International journal of contemporary hospitality management
35
(
2023
)
9
,
pp. 3216-3234
Persistent link: https://www.econbiz.de/10014334291
Saved in:
2
To whom do restaurants' preventive measures matter more during a pandemic? : the moderating effects of need-for-cognition and relationship strength
Kim, Heewon
;
Jang, Soocheong
;
Gim, Jaehee
- In:
International journal of contemporary hospitality management
35
(
2023
)
9
,
pp. 3360-3386
Persistent link: https://www.econbiz.de/10014334308
Saved in:
3
Restaurant-visit intention : do anthropomorphic cues, brand awareness and subjective social class interact?
Kim, Heewon
;
Jang, Soocheong
- In:
International journal of contemporary hospitality management
34
(
2022
)
6
,
pp. 2359-2378
Persistent link: https://www.econbiz.de/10013412621
Saved in:
4
The effects of restaurant green demarketing on green skepticism and dining intentions : Investigating the roles of benefit associations and green reputation
Zhang, Xingyi
;
Shao, Xiaolong
;
Jeong, EunHa
;
Jang, Soocheong
- In:
International journal of hospitality management
97
(
2021
),
pp. 1-16
Persistent link: https://www.econbiz.de/10012820031
Saved in:
5
Ethnic food advertising formats and consumers' responses : picture-dominant or text-dominant?
Kim, DongHee
;
Jang, Soocheong
- In:
International journal of hospitality management
82
(
2019
),
pp. 5-12
Persistent link: https://www.econbiz.de/10012121356
Saved in:
6
Can signaling impact customer satisfaction and behavioral intentions in times of service failure? : evidence from open versus closed kitchen restaurants
Byun, Jaemun
;
Jang, Soocheong
- In:
Journal of hospitality marketing & management
28
(
2019
)
7
,
pp. 785-806
Persistent link: https://www.econbiz.de/10012176719
Saved in:
7
The psychological and motivational aspects of restaurant experience sharing behavior on social networking sites
Kim, DongHee
;
Jang, Soocheong
- In:
Service business
13
(
2019
)
1
,
pp. 25-49
Persistent link: https://www.econbiz.de/10011965798
Saved in:
8
Price premiums for organic menus at restaurants : what is an acceptable level?
Jeong, EunHa
;
Jang, Soocheong
- In:
International journal of hospitality management
77
(
2019
),
pp. 117-127
Persistent link: https://www.econbiz.de/10011988461
Saved in:
9
Online sharing behavior on social networking sites : examining narcissism and gender effects
Kim, DongHee
;
Jang, Soocheong
- In:
International journal of hospitality management
68
(
2018
),
pp. 89-93
Persistent link: https://www.econbiz.de/10011811156
Saved in:
10
Symbolic consumption in upscale cafés : examining Korean gen Y consumers' materialism, conformity, conspicuous tendencies, and functional qualities
Kim, DongHee
;
Jang, Soocheong
- In:
Journal of hospitality & tourism research : JHTR ; the …
41
(
2017
)
2
,
pp. 154-179
Persistent link: https://www.econbiz.de/10011645603
Saved in:
11
Are consumers willing to pay more for green practices at restaurants?
Namkung, Young
;
Jang, Soocheong
- In:
Journal of hospitality & tourism research : JHTR ; the …
41
(
2017
)
3
,
pp. 329-356
Persistent link: https://www.econbiz.de/10011650224
Saved in:
12
Factors affecting memorability of service failures : a longitudinal analysis
Kim, Jong-Hyeong
;
Jang, Soocheong
- In:
International journal of contemporary hospitality management
28
(
2016
)
8
,
pp. 1676-1701
Persistent link: https://www.econbiz.de/10011613986
Saved in:
13
Determinants of authentic experiences : an extended Gilmore and Pine model for ethnic restaurants
Kim, Jong-Hyeong
;
Jang, Soocheong
- In:
International journal of contemporary hospitality management
28
(
2016
)
10
,
pp. 2247-2266
Persistent link: https://www.econbiz.de/10011567275
Saved in:
14
Imagine yourself being healthy : the mental simulation effect of advertisements on healthy menu promotion
Jeong, EunHa
;
Jang, Soocheong
- In:
International journal of hospitality management
53
(
2016
),
pp. 81-93
Persistent link: https://www.econbiz.de/10011443033
Saved in:
15
Cognitive decline and emotional regulation of senior consumers
Kim, DongHee
;
Jang, Soocheong
- In:
International journal of hospitality management
44
(
2015
),
pp. 111-119
Persistent link: https://www.econbiz.de/10010501231
Saved in:
16
Revisit and satiation patterns : are your restaurant customers satiated?
Park, Jeong-jeol
;
Jang, Soocheong
- In:
International journal of hospitality management
38
(
2014
),
pp. 20-29
Persistent link: https://www.econbiz.de/10010364601
Saved in:
17
The impact of eco-friendly practices on green image and customer attitudes : an investigation in a café setting
Jeong, EunHa
;
Jang, Soocheong
;
Day, Jonathon
;
Ha, Sejin
- In:
International journal of hospitality management
41
(
2014
),
pp. 10-20
Persistent link: https://www.econbiz.de/10010403148
Saved in:
18
The fading effect bias : examining changes in affect and behavioral intention in restaurant service failures and reoveries
Kim, Jong-hyeong
;
Jang, Soocheong
- In:
International journal of hospitality management
40
(
2014
),
pp. 109-119
Persistent link: https://www.econbiz.de/10010388577
Saved in:
19
Determinants of diners' variety seeking intentions
Ha, Jooyeon
;
Jang, Soocheong
- In:
The journal of services marketing
27
(
2013
)
2
,
pp. 155-165
Persistent link: https://www.econbiz.de/10009747183
Saved in:
20
Effects of restaurant green practices on brand equity formation : do green practices really matter?
Namkung, Young
;
Jang, Soocheong
- In:
International journal of hospitality management
33
(
2013
),
pp. 85-95
Persistent link: https://www.econbiz.de/10009746480
Saved in:
21
The roles of brand equity and branding strategy : a study of restaurant food crises
Seo, Soobin
;
Jang, Soocheong
- In:
International journal of hospitality management
34
(
2013
),
pp. 192-201
Persistent link: https://www.econbiz.de/10009766701
Saved in:
22
Attributes, consequences, and consumer values : a means-end chain approach across restaurant segments
Ha, Jooyeon
;
Jang, Soocheong
- In:
International journal of contemporary hospitality management
25
(
2013
)
3
,
pp. 383-409
Persistent link: https://www.econbiz.de/10009730478
Saved in:
23
Effects of ethnic authenticity : investigating Korean restaurant customers in the US
Jang, Soocheong
;
Ha, Jooyeon
;
Park, Kwangmin
- In:
International journal of hospitality management
31
(
2012
)
3
,
pp. 990-1003
Persistent link: https://www.econbiz.de/10009544262
Saved in:
24
The effects of dining atmospherics on behavioral intentions through quality perception
Ha, Jooyeon
;
Jang, Soocheong
- In:
The journal of services marketing
26
(
2012
)
3
,
pp. 204-215
Persistent link: https://www.econbiz.de/10009568243
Saved in:
25
Restaurant experiences triggering positive electronic word-of-mouth (eWOM) motivations
Jeong, EunHa
;
Jang, Soocheong
- In:
International journal of hospitality management
30
(
2011
)
2
,
pp. 356-366
Persistent link: https://www.econbiz.de/10008908379
Saved in:
26
Customer complaints in restaurants : do they differ by service stages and loyalty levels?
Namkung, Young
;
Jang, Soocheong
;
Choi, Soo Keun
- In:
International journal of hospitality management
30
(
2011
)
3
,
pp. 495-502
Persistent link: https://www.econbiz.de/10009130594
Saved in:
27
Perceptions of Chinese restaurants in the US : what affects customer satisfaction and behavioral intentions?
Liu, Yinghua
;
Jang, Soocheong
- In:
International journal of hospitality management
28
(
2009
)
3
,
pp. 338-348
Persistent link: https://www.econbiz.de/10003855796
Saved in:
28
The effects of international fairness on satisfaction and behavioral intentions : mature versus non-mature customers
Namkung, Young
;
Jang, Soocheong
- In:
International journal of hospitality management
28
(
2009
)
3
,
pp. 397-405
Persistent link: https://www.econbiz.de/10003855821
Saved in:
29
Perceived quality, emotions, and behavioral intentions : application of an extended Mehrabian-Russell model to restaurants
Jang, Soocheong
;
Namkung, Young
- In:
Journal of business research : JBR
62
(
2009
)
4
,
pp. 451-460
Persistent link: https://www.econbiz.de/10003839885
Saved in:
30
The effects of dining atmospherics : an extended Mehrabian-Russell model
Liu, Yinghua
;
Jang, Soocheong
- In:
International journal of hospitality management
28
(
2009
)
4
,
pp. 494-503
Persistent link: https://www.econbiz.de/10003875545
Saved in:
31
Influence of restaurants' physical environments on emotion and behavioral intention
Ryu, Kisang
;
Jang, Soocheong
- In:
The service industries journal
28
(
2008
)
7/8
,
pp. 1151-1165
Persistent link: https://www.econbiz.de/10003793322
Saved in:
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