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~type_genre:"Bibliographie"
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Search: subject_exact:"Call center"
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USB Cologne (EcoSocSci)
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Call center operation : design, operation, and maintenance
Sharp, Duane E.
-
2003
Persistent link: https://www.econbiz.de/10004846054
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2
Call centre training handbook : a complete guide to learning & development in contact centres
Wilson, John P.
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2008
Persistent link: https://www.econbiz.de/10004926540
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3
Making sense of workplace performance
Clarkson, Gail P.
;
Hodgkinson, Gerard P.
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2006
Persistent link: https://www.econbiz.de/10004925037
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