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~isPartOf:"The service industries journal"
~isPartOf:"International employment relations review"
~person:"Bloemer, Johanna M."
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Dienstleistungsqualität
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Job satisfaction
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Leistungsmotivation
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Job quality in the customer contact centre : conceptual foundation and scale development
Dun, Zanna van
;
Bloemer, Johanna M.
;
Henseler, Jörg
- In:
The service industries journal
32
(
2012
)
1/2
,
pp. 171-196
Persistent link: https://www.econbiz.de/10009427692
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