//--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~isPartOf:"Borders in service : enactments of nationhood in transnational call centres"
~isPartOf:"ILR review : the journal of work and policy"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Search: subject_exact:"Callcenter"
Narrow search
Delete all filters
| 2 applied filters
Year of publication
From:
To:
Subject
All
Call centre
16
Callcenter
16
Transnationalism
6
2003-2006
5
Welt
4
World
4
Institutional economics
3
Institutionenökonomik
3
USA
3
United States
3
Canada
2
Human Resource Management
2
Kanada
2
Personalmanagement
2
2003-2005
1
Absatz
1
Arbeitsbedingungen
1
Arbeitsbeziehungen
1
Arbeitskosten
1
Arbeitsrecht
1
Austria
1
Befristete Beschäftigung
1
Betriebliches Bildungsmanagement
1
Border region
1
Collective bargaining
1
Compensation system
1
Denmark
1
Deutschland
1
Dismissal
1
Dismissal protection
1
Dänemark
1
El Salvador
1
Employee performance appraisal
1
Employer-provided training
1
Employment relations
1
France
1
Frankreich
1
Germany
1
Gewerkschaftsmitgliedschaft
1
Globalisierung
1
more ...
less ...
Type of publication
All
Article
15
Book / Working Paper
1
Type of publication (narrower categories)
All
Aufsatz im Buch
9
Book section
9
Article in journal
7
Aufsatz in Zeitschrift
7
Collection of articles of several authors
1
Sammelwerk
1
Language
All
English
16
Author
All
Mirchandani, Kiran
3
Poster, Winifred R.
2
Sørensen, Ole
2
Alarcón, Amado
1
Aparicio-Valverde, Mireia
1
Batt, Rosemary L.
1
Benner, Chris
1
Deery, Stephen
1
Doellgast, Virginia
1
Elmoudden, Sanae
1
Frenkel, Stephen
1
Frost, Ann C.
1
Grip, Andries de
1
Heyman, Josiah M.
1
Holman, David
1
Holtgrewe, Ursula
1
Khan, Iman
1
Kwon, Hyunji
1
Longen, Jessica
1
Meoño Artiga, Luis Pedro
1
Mottweiler, Hannelore
1
Nohara, Hiroatsu
1
Rivas, Cecilia M.
1
Rossi, Jairus
1
Salonga, Aileen O.
1
Schönauer, Annika
1
Shire, Karen A.
1
Sieben, Inge
1
Trotz, D. Alissa
1
Van Jaarsveld, Danielle
1
Wood, Stephen
1
more ...
less ...
Published in...
All
Borders in service : enactments of nationhood in transnational call centres
ILR review : the journal of work and policy
Manufacturing & service operations management : M & SOM
18
Management science : journal of the Institute for Operations Research and the Management Sciences
16
New technology, work and employment
15
European journal of operational research : EJOR
11
Labour & industry : a journal of the social and economic relations of work ; the journal of the Association of Industrial Relations Academics of Australia & New Zealand (AIRAANZ)
11
Production and operations management : an international journal of the Production and Operations Management Society
10
SpringerLink / Bücher
10
The international journal of human resource management
10
Work, employment & society : a journal of the British Sociological Association
10
Developments in the call centre industry : analysis, changes, and challenges
9
European journal of industrial relations
9
International employment relations review
9
Call-Center erfolgreich outsourcen : [die Arbeit mit Dienstleistern planen, umsetzen, steuern und evaluieren ; Praxishandbuch]
8
OR spectrum : quantitative approaches in management
8
Operations research
8
The journal of industrial relations : the journal of the Industrial Relations Society of Australia
8
The journal of services marketing
8
The next available operator : managing human resources in Indian business process outsourcing industry
8
Human relations
7
Academy of Management journal : AMJ
6
Journal of vocational behavior
6
Computers & operations research : and their applications to problems of world concern ; an international journal
5
Discussion paper series / IZA
5
Employee relations
5
Evaluation und Transfersicherung betrieblicher Trainings : Modelle, Methoden und Befunde
5
Industrial relations : a journal of economy & society
5
International journal of production economics
5
Journal of business research : JBR
5
Managing service quality : MSQ ; an international journal
5
NBER working paper series
5
SA journal of human resource management : SAJHRM
5
The service industries journal
5
Working paper / National Bureau of Economic Research, Inc.
5
Economic and industrial democracy : EID ; an international journal
4
Industrial relations journal
4
International journal of electronic customer relationship management : IJECRM
4
International journal of services and operations management
4
NBER Working Paper
4
more ...
less ...
Source
All
ECONIS (ZBW)
16
Showing
1
-
16
of
16
Sort
Relevance
Date (newest first)
Date (oldest first)
1
Enactments of nationhood in transnational call centres
Poster, Winifred R.
;
Mirchandani, Kiran
- In:
Borders in service : enactments of nationhood in …
,
(pp. 3-32)
.
2016
Persistent link: https://www.econbiz.de/10011581084
Saved in:
2
"El Salvador works" : the creation and negotiation of a national brand and the transnational imaginary
Rivas, Cecilia M.
- In:
Borders in service : enactments of nationhood in …
,
(pp. 35-57)
.
2016
Persistent link: https://www.econbiz.de/10011581088
Saved in:
3
Growing downhill? : contestations of sovereignty and the creation of itinerant workers in Guyanese call centres
Trotz, D. Alissa
;
Mirchandani, Kiran
;
Khan, Iman
- In:
Borders in service : enactments of nationhood in …
,
(pp. 58-85)
.
2016
Persistent link: https://www.econbiz.de/10011581111
Saved in:
4
"An island off the west coast of Australia" : multiplex geography and the growth of transnational telemediated service work in Mauritius
Benner, Chris
;
Rossi, Jairus
- In:
Borders in service : enactments of nationhood in …
,
(pp. 86-118)
.
2016
Persistent link: https://www.econbiz.de/10011581119
Saved in:
5
Serving the world, serving the nation : everyday nationalism and english in Philippine offshore call centres
Salonga, Aileen O.
- In:
Borders in service : enactments of nationhood in …
,
(pp. 121-151)
.
2016
Persistent link: https://www.econbiz.de/10011581124
Saved in:
6
Transnational "homies" and the urban middle class : enactments of class, nation, and modernity in Guatemalan call centres
Meoño Artiga, Luis Pedro
- In:
Borders in service : enactments of nationhood in …
,
(pp. 152-178)
.
2016
Persistent link: https://www.econbiz.de/10011581128
Saved in:
7
Migrations a l'envers : global service work and discursive crossings
Elmoudden, Sanae
- In:
Borders in service : enactments of nationhood in …
,
(pp. 181-209)
.
2016
Persistent link: https://www.econbiz.de/10011581133
Saved in:
8
Border speech between two national linguistic ideologies : the case of bilingual El Paso call centres
Heyman, Josiah M.
;
Alarcón, Amado
- In:
Borders in service : enactments of nationhood in …
,
(pp. 210-241)
.
2016
Persistent link: https://www.econbiz.de/10011581135
Saved in:
9
Nations at work in transnational call centres
Mirchandani, Kiran
;
Poster, Winifred R.
- In:
Borders in service : enactments of nationhood in …
,
(pp. 245-273)
.
2016
Persistent link: https://www.econbiz.de/10011581138
Saved in:
10
Special issue: The globalization of service work: comparative institutional perspectives on call centers
2009
Persistent link: https://www.econbiz.de/10003883004
Saved in:
11
The effects of national institutions and collective bargaining arrangements on job quality in front-line service workplaces
Doellgast, Virginia
;
Holtgrewe, Ursula
;
Deery, Stephen
- In:
ILR review : the journal of work and policy
62
(
2008/09
)
4
,
pp. 489-509
Persistent link: https://www.econbiz.de/10003883009
Saved in:
12
Work design variation and outcomes in call centers: strategic choice and institutional explanations
Holman, David
;
Frenkel, Stephen
;
Sørensen, Ole
;
Wood, …
- In:
ILR review : the journal of work and policy
62
(
2008/09
)
4
,
pp. 510-532
Persistent link: https://www.econbiz.de/10003883035
Saved in:
13
How institutions and business strategies affect wages: a cross-national study of call centers
Batt, Rosemary L.
;
Nohara, Hiroatsu
- In:
ILR review : the journal of work and policy
62
(
2008/09
)
4
,
pp. 533-552
Persistent link: https://www.econbiz.de/10003883036
Saved in:
14
Technology, selection, and training in call centers
Sieben, Inge
;
Grip, Andries de
;
Longen, Jessica
; …
- In:
ILR review : the journal of work and policy
62
(
2008/09
)
4
,
pp. 553-572
Persistent link: https://www.econbiz.de/10003883039
Saved in:
15
The effects of institutional and organizational characteristics on work force flexibility: evidence from call centers in three liberal market economies
Van Jaarsveld, Danielle
;
Kwon, Hyunji
;
Frost, Ann C.
- In:
ILR review : the journal of work and policy
62
(
2008/09
)
4
,
pp. 573-601
Persistent link: https://www.econbiz.de/10003883043
Saved in:
16
Temporary work in coordinated market economies: evidence from front-line service workplaces
Shire, Karen A.
;
Mottweiler, Hannelore
;
Schönauer, Annika
- In:
ILR review : the journal of work and policy
62
(
2008/09
)
4
,
pp. 602-617
Persistent link: https://www.econbiz.de/10003883046
Saved in:
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->