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~subject:"Service management"
~isPartOf:"The journal of services marketing"
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Search: subject_exact:"Co-creation"
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Service management
Customer integration
44
Kundenintegration
44
Beziehungsmarketing
32
Relationship marketing
32
Betriebliche Wertschöpfung
18
Value creation
18
Co-creation
16
Dienstleistung
15
Services
15
Consumer behaviour
14
Konsumentenverhalten
14
Dienstleistungsqualität
11
Service quality
11
Service-Dominant Logic
11
Service-dominant logic
11
Dienstleistungssektor
10
Service industry
10
Customer satisfaction
9
Customer service
9
Customer value
9
Dienstleistungsmarketing
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Kundenservice
9
Kundenwert
9
Kundenzufriedenheit
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Services marketing
9
Customer engagement
7
Customer participation
7
New product development
7
Produktentwicklung
7
Social Web
7
Social web
7
Innovation
6
Lieferantenmanagement
6
Supplier relationship management
6
Value co-creation
6
Brand management
5
Dienstleistungsmanagement
5
Innovation management
5
Innovationsmanagement
5
Markenführung
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Akaka, Melissa Archpru
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Bridson, Kerrie
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Evans, Jody
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Martin, Charles L.
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Minkiewicz, Joanna
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Nicholls, Richard
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The journal of services marketing
Kundenintegration : Forum Dienstleistungsmanagement
7
Journal of service management
6
Forum Dienstleistungsmanagement
5
SpringerLink / Bücher
5
Interaktive Wertschöpfung durch Dienstleistungen : strategische Ausrichtung von Kundeninteraktionen, Geschäftsmodellen und sozialen Netzwerken
3
Management internationaler Dienstleistungen mit 3K : Konfiguration - Koordination - Kundenintegration
3
European management journal
2
Fokus Dienstleistungsmarketing
2
Journal of service research : JSR
2
Public management review
2
Service Value als Werttreiber : Konzepte, Messung und Steuerung
2
Wissenschaft & Praxis
2
Administrative Sciences : open access journal
1
Advances in services marketing
1
Am Puls wirtschaftlicher Entwicklung : Dienstleistungstrends
1
Chinese management studies
1
Creativity and innovation management
1
Customer engagement : contemporary issues and challenges
1
Dienstleistungen im Gesundheitssektor : Produktivität, Arbeit und Management
1
Dienstleistungsnetzwerke
1
Dienstleistungsökonomie : Beiträge zu einer theoretischen Fundierung
1
Gabler Edition Wissenschaft / Focus Dienstleistungsmarketing
1
Gabler Wissenschaft & Praxis
1
Handbook of innovation in public services
1
Innovationsentwicklung, Internationalität, Mitarbeiterperspektive
1
International journal of quality and service sciences
1
International journal of services and operations management
1
Journal of business research : JBR
1
Journal of management information systems : JMIS
1
Journal of nonprofit & public sector marketing
1
Journal of retailing and consumer services
1
Journal of strategy and management
1
Journal of the Operational Research Society : OR
1
Lecture notes in computer science
1
Lehrbuch
1
Management - Business for professionals
1
Management decision : MD
1
Management research review
1
Management, Prozessgestaltung, Kundenperspektive
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ECONIS (ZBW)
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How strategic design abilities address unmet value in service engagement strategies
Bouman, Nijs
;
Simonse, Lianne
- In:
The journal of services marketing
37
(
2023
)
10
,
pp. 22-34
Persistent link: https://www.econbiz.de/10014473566
Saved in:
2
Co-production of service experiences : insights from the cultural sector
Minkiewicz, Joanna
;
Bridson, Kerrie
;
Evans, Jody
- In:
The journal of services marketing
30
(
2016
)
7
,
pp. 749-761
Persistent link: https://www.econbiz.de/10011590919
Saved in:
3
Retrospective: compatibility management : customer-to-customer relationships in service environments
Martin, Charles L.
- In:
The journal of services marketing
30
(
2016
)
1
,
pp. 11-15
Persistent link: https://www.econbiz.de/10011445595
Saved in:
4
Extending the context of service : from encounters to ecosystems
Akaka, Melissa Archpru
;
Vargo, Stephen L.
- In:
The journal of services marketing
29
(
2015
)
6/7
,
pp. 453-462
Persistent link: https://www.econbiz.de/10011418340
Saved in:
5
New directions for customer-to-customer interaction research
Nicholls, Richard
- In:
The journal of services marketing
24
(
2010
)
1
,
pp. 87-97
Persistent link: https://www.econbiz.de/10003953413
Saved in:
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