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~isPartOf:"European journal of operational research : EJOR"
~isPartOf:"European research studies"
~subject:"Service quality"
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Search: subject_exact:"Computer-Aided Quality Assurance"
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Service quality
Quality management
124
Qualitätsmanagement
124
Product quality
43
Produktqualität
43
Theorie
35
Theory
35
Lieferkette
30
Supply chain
30
Dienstleistungsqualität
24
Quality control
17
Supply chain management
16
Lieferantenmanagement
14
Supplier relationship management
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Game theory
13
Spieltheorie
13
Mathematical programming
10
Mathematische Optimierung
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Statistical quality control
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Statistische Qualitätskontrolle
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Preismanagement
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Pricing strategy
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quality
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Fruchter, Gila E.
2
Andronikidis, Andreas
1
Avinadav, Tal
1
Barcik, Agnieszka
1
Bondarenko, N. G.
1
Burgess, James Francis
1
Butko, S. S.
1
Carter, Arthur E.
1
Charłampowicz, Jędrzej
1
Chernonog, Tatyana
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Ciekanowski, Zbigniew
1
Czabak-Górska, Izabela D.
1
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1
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1
Dziwiński, Piotr
1
Egorova, L. I.
1
Georgiou, Andreas C.
1
Gotzamani, Katerina
1
Gu, Wei
1
Guerry, Marie-Anne
1
Hasibuan, Beby Kendida
1
Hassanzadeh, Alborz
1
Hou, Rui
1
Kamvysi, Konstantina
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Klemens, Brygida
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Lin, Xiaogang
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Lorenc, Marcin
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Lubis, Arlina Nurbaity
1
Lubis, Rodiah Rahmawaty
1
Lumbanraja, Prihatin
1
Lysoivanenko, E. N.
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European journal of operational research : EJOR
European research studies
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
93
International journal of productivity and quality management : IJPQM
65
The TQM journal : the international review of organizational improvement
63
International journal of quality & reliability management
57
Quality management journal : QMJ
45
Total quality management & business excellence
43
International journal of quality and service sciences
31
International journal of services and operations management
30
International journal of production research
23
Beiträge zur Hochschulpolitik
21
Auditing : a journal of practice & theory
20
International journal of hospitality management
19
Benchmarking : an international journal ; BIJ
18
Journal of health organization and management
18
Health care management review : HCM review
17
Journal of retailing and consumer services
17
Amfiteatru economic : an economic and business research periodical
14
International journal of six sigma and competitive advantage : IJSSCA
14
Journal of air transport management
14
Managing service quality : MSQ ; an international journal
14
Cogent business & management
13
International journal of business information systems : IJBIS
13
International journal of contemporary hospitality management
13
International journal of production economics
12
Service business
12
The service industries journal
12
International journal of services, economics and management
11
The accounting review : a publication of the American Accounting Association
11
International journal of services and standards
10
Journal of business research : JBR
10
Manufacturing & service operations management : M & SOM
10
Service Levels in der Logistik : mit KPIs und SLAs erfolgreich steuern
10
Benchmarking : an international journal
9
Business process management journal
9
International journal of services and operations management : IJSOM
9
International journal of information systems in the service sector : IJISSS ; an official publication of the Information Resources Management Association
8
International journal of services technology and management
8
Journal of hospitality marketing & management
8
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ECONIS (ZBW)
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1
How responsive should a firm be to customers' expectations?
Fruchter, Gila E.
;
Wiszniewska-Matyszkiel, Agnieszka
- In:
European journal of operational research : EJOR
314
(
2024
)
1
,
pp. 323-339
Persistent link: https://www.econbiz.de/10014456862
Saved in:
2
Quality determinants of organizational safety
Ciekanowski, Zbigniew
;
Król, Agnieszka
;
Nowicka, Julia
; …
- In:
European research studies
25
(
2022
)
2
,
pp. 333-349
Persistent link: https://www.econbiz.de/10013532017
Saved in:
3
Management of service quality of the maritime container terminal in the post-COVID-19 era
Charłampowicz, Jędrzej
- In:
European research studies
25
(
2022
)
3
,
pp. 22-29
Persistent link: https://www.econbiz.de/10013532288
Saved in:
4
Qualitology : the issue of quality and its assessment
Majchrzak, Joanna
- In:
European research studies
24
(
2021
)
5
,
pp. 288-298
Persistent link: https://www.econbiz.de/10012807052
Saved in:
5
The impact of selected determinants on the perceived competitiveness and quality of processor manufacturers : a case study
Barcik, Agnieszka
;
Dziwiński, Piotr
;
Ledzianowski, Józef
- In:
European research studies
24
(
2021
)
1
,
pp. 954-983
Persistent link: https://www.econbiz.de/10012512636
Saved in:
6
To outsource or not : bike-share rebalancing strategies under the service quality deviation of a third party
Gu, Wei
;
Yu, Xiaoru
;
Zhang, Shichen
;
Yan, Xiangbin
; …
- In:
European journal of operational research : EJOR
310
(
2023
)
2
,
pp. 847-859
Persistent link: https://www.econbiz.de/10014340788
Saved in:
7
Process approach in managing the quality of education
Kucińska-Landwójtowicz, Aneta
;
Czabak-Górska, Izabela D.
- In:
European research studies
23
(
2020
)
6
,
pp. 1149-1159
Persistent link: https://www.econbiz.de/10012510469
Saved in:
8
The gaps in the quality of hotel services in Poland
Mazurek-Kusiak, Anna
;
Sawicki, Bogusław
- In:
European research studies
23
(
2020
)
5
,
pp. 1033-1040
Persistent link: https://www.econbiz.de/10012510888
Saved in:
9
Technology and service investments in the presence of feature fatigue and word-of-mouth
Vessal, Sara Rezaee
;
De Giovanni, Pietro
;
Hassanzadeh, …
- In:
European journal of operational research : EJOR
301
(
2022
)
3
,
pp. 923-941
Persistent link: https://www.econbiz.de/10013267798
Saved in:
10
Innovative quality improvements in hotel services
Nikolskaya, E. Y.
;
Kovaleva, N. I.
;
Uspenskaya, M. E.
; …
- In:
European research studies
21
(
2018
)
2
,
pp. 489-498
Persistent link: https://www.econbiz.de/10012220228
Saved in:
11
Improving the efficiency of university management : teacher's performance monitoring as a tool to promote the quality of education
Leontev, M. G.
;
Bondarenko, N. G.
;
Shebzuhova, T. A.
; …
- In:
European research studies
21
(
2018
)
2
,
pp. 527-540
Persistent link: https://www.econbiz.de/10012220240
Saved in:
12
Quality certification and customer satisfaction
Sutawijaya, A. H.
;
Mochtar, I. L.
;
Nawangsari, L. C.
- In:
European research studies
21
(
2018
)
3
,
pp. 266-279
Persistent link: https://www.econbiz.de/10012220301
Saved in:
13
Factors affecting the consumers' willingness to claim product replacement
Salim, Agus
- In:
European research studies
21
(
2018
)
3
,
pp. 348-361
Persistent link: https://www.econbiz.de/10012220316
Saved in:
14
Impact of a "buy-online-and-pickup-in-store" channel on price and quality decisions in a supply vhain
Lin, Xiaogang
;
Zhou, Yong-Wu
;
Hou, Rui
- In:
European journal of operational research : EJOR
294
(
2021
)
3
,
pp. 922-935
Persistent link: https://www.econbiz.de/10012591542
Saved in:
15
Instrumental methods of analysis of quality of automated control systems
Pankov, Alexander
- In:
European research studies
20
(
2017
)
4A
,
pp. 730-741
Persistent link: https://www.econbiz.de/10012219507
Saved in:
16
A study of service quality, corporate social responsibility, hospital image, and hospital value creation in Medan
Lubis, Arlina Nurbaity
;
Lumbanraja, Prihatin
;
Lubis, …
- In:
European research studies
20
(
2017
)
4B
,
pp. 125-133
Persistent link: https://www.econbiz.de/10012219568
Saved in:
17
Contract design when quality is co-created in a supply chain
Avinadav, Tal
;
Chernonog, Tatyana
;
Fruchter, Gila E.
; …
- In:
European journal of operational research : EJOR
286
(
2020
)
3
,
pp. 908-918
Persistent link: https://www.econbiz.de/10012291592
Saved in:
18
Improving bank's customer service on the basis of quality management tools
Novokreshchenova, O. A.
;
Novokreshchenova, N. A.
; …
- In:
European research studies
19
(
2016
)
3B
,
pp. 19-38
Persistent link: https://www.econbiz.de/10012009413
Saved in:
19
Optimal design of Shewhart-Lepage type schemes and its application in monitoring service quality
Mukherjee, Amitava
;
Sen, Rudra
- In:
European journal of operational research : EJOR
266
(
2018
)
1
,
pp. 147-167
Persistent link: https://www.econbiz.de/10011811627
Saved in:
20
Robust fuzzy quality function deployment based on the mean-end-chain concept : service station evaluation problem for rail catering services
Wu, Xin
;
Nie, Lei
;
Xu, Meng
- In:
European journal of operational research : EJOR
263
(
2017
)
3
,
pp. 974-995
Persistent link: https://www.econbiz.de/10011794479
Saved in:
21
A DEA based composite measure of quality and its associated data uncertainty interval for health care provider profiling and pay-for-performance
Shwartz, Michael
;
Burgess, James Francis
;
Zhu, Joe
- In:
European journal of operational research : EJOR
253
(
2016
)
2
,
pp. 489-502
Persistent link: https://www.econbiz.de/10011490366
Saved in:
22
Capturing and prioritizing students' requirements for course design by embedding fuzzy-AHP and linear programming in QFD
Kamvysi, Konstantina
;
Gotzamani, Katerina
; …
- In:
European journal of operational research : EJOR
237
(
2014
)
3
,
pp. 1083-1094
Persistent link: https://www.econbiz.de/10010384623
Saved in:
23
The roster quality staffing problem : a methodology for improving the roster quality by modifying the personnel structure
Komarudin
;
Guerry, Marie-Anne
;
De Feyter, Tim
;
Vanden …
- In:
European journal of operational research : EJOR
230
(
2013
)
3
,
pp. 551-562
Persistent link: https://www.econbiz.de/10009779889
Saved in:
24
Quality inspection scheduling for multi-unit service enterprises
Carter, Arthur E.
;
Ragsdale, Cliff T.
- In:
European journal of operational research : EJOR
194
(
2009
)
1
,
pp. 114-126
Persistent link: https://www.econbiz.de/10003835384
Saved in:
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