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Search: subject_exact:"Computer-aided quality assurance"
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Quality management
20
Qualitätsmanagement
20
Benchmarking
10
Dienstleistungsqualität
8
Service quality
8
AHP approach
5
AHP-Verfahren
5
Business process management
5
Prozessmanagement
5
Quality improvement
5
Business excellence
4
Continuous improvement
4
Multi-criteria analysis
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Performance measurement
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Performance-Messung
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Customer satisfaction
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India
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Fuzzy sets
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Fuzzy-Set-Theorie
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Implementation
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Lean Production
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Lean production
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Attri, Rajesh
2
Adebanjo, Dotun
1
Adewunmi, Yewande Adetoro
1
Aquino, Andre Tavares de
1
Bandarrigian, Sara
1
Bhupender Singh
1
Claudino, Calline Neves de Queiroz
1
Dahiyat, Samer Eid
1
Dal Forno, Ana Júlia
1
Dhall, Neelam
1
Dhingra, Sanjay
1
Dia, Hannah
1
Dorion, Eric
1
Eberle, Luciene
1
Forcellini, Fernando Antonio
1
Garg, Ajay K.
1
Geramian, Arash
1
Grover, Sandeep
1
Junnonen, Juha-Matti
1
Kipper, Liane Mahlmann
1
Koilakuntla, Maddulety
1
Koleoso, Hikmot
1
Kuluriōtēs, Dēmētrios
1
Kumar, C. V. Sunil
1
Kärnä, Sami
1
Lasrado, Flevy
1
Mafakheri, Fereshteh
1
Medeiros, Denise Dumke de
1
Mehra, Sunil
1
Melo, Fagner José Coutinho de melo
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Melo, Renata Maciel de
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Metaxas, Ioannis N.
1
Milan, Gabriel Sperandio
1
Omirin, Modupe
1
Patyal, Vishal Singh
1
Pekkola, Sanna
1
Pereira, Fernando Augusto
1
Routroy, Srikanta
1
Rymaszewska, Anna
1
Saleh, Firas Izzat Mahmoud
1
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Benchmarking : an international journal ; BIJ
Total quality management & business excellence
218
The TQM journal : the international review of organizational improvement
208
International journal of quality & reliability management
189
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
167
International journal of production research
155
International journal of productivity and quality management : IJPQM
146
International journal of production economics
110
SpringerLink / Bücher
74
Quality management journal : QMJ
62
European journal of operational research : EJOR
60
International journal of six sigma and competitive advantage : IJSSCA
57
Springer eBook Collection
35
Business process management journal
33
International journal of quality and service sciences
33
International journal of business excellence : IJBEX
30
IEEE transactions on engineering management : EM
29
International journal of services and operations management : IJSOM
29
Health care management review : HCM review
28
Benchmarking : an international journal
25
Journal of health organization and management
22
International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA
21
The international journal of productivity and performance management
20
The international journal of productivity and performance management : IJPPM
20
International journal of process management and benchmarking : IJPMB
19
Journal of business research : JBR
19
Auditing : a journal of practice & theory
18
International journal of hospitality management
18
Service business
18
Technological forecasting & social change : an international journal
18
Journal of the Operational Research Society
17
Management science : journal of the Institute for Operations Research and the Management Sciences
17
Journal of retailing and consumer services
16
Manufacturing & service operations management : M & SOM
14
Operations management research : OMR ; advancing practice through theory
14
Industrial marketing management : the international journal for industrial and high-tech firms
12
Journal of air transport management
12
Springer eBook Collection / Business and Economics
12
Transportation research / E : an international journal
12
International journal of contemporary hospitality management
11
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ECONIS (ZBW)
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1
Analysis of interaction among the barriers to 5S implementation using interpretive structural modeling aproach
Attri, Rajesh
;
Bhupender Singh
;
Mehra, Sunil
- In:
Benchmarking : an international journal ; BIJ
24
(
2017
)
7
,
pp. 1834-1853
Persistent link: https://www.econbiz.de/10011743848
Saved in:
2
Modelling the quality enabled factors in initiation stage of production system life cycle
Attri, Rajesh
;
Grover, Sandeep
- In:
Benchmarking : an international journal ; BIJ
24
(
2017
)
1
,
pp. 163-183
Persistent link: https://www.econbiz.de/10011626123
Saved in:
3
Model for formulating competitive strategy : the supplementary health sector case
Santos, Raniere Rodrigues dos
;
Melo, Fagner José …
- In:
Benchmarking : an international journal ; BIJ
24
(
2017
)
1
,
pp. 219-243
Persistent link: https://www.econbiz.de/10011626133
Saved in:
4
Proposing a two-criterion quality loss function using critical process capability indices : a case study in heart emergency services
Geramian, Arash
;
Shahin, Arash
;
Bandarrigian, Sara
; …
- In:
Benchmarking : an international journal ; BIJ
24
(
2017
)
2
,
pp. 384-402
Persistent link: https://www.econbiz.de/10011626168
Saved in:
5
Performance analysis of supplier development programs
Kumar, C. V. Sunil
;
Routroy, Srikanta
- In:
Benchmarking : an international journal ; BIJ
24
(
2017
)
2
,
pp. 488-510
Persistent link: https://www.econbiz.de/10011626211
Saved in:
6
The impact of quality management practices on performance : an empirical study
Patyal, Vishal Singh
;
Koilakuntla, Maddulety
- In:
Benchmarking : an international journal ; BIJ
24
(
2017
)
2
,
pp. 511-535
Persistent link: https://www.econbiz.de/10011626214
Saved in:
7
Benchmarking towards excellence in higher education
Tasopoulou, Konstantina
;
Tsiotras, George
- In:
Benchmarking : an international journal ; BIJ
24
(
2017
)
3
,
pp. 617-634
Persistent link: https://www.econbiz.de/10011704928
Saved in:
8
The excellence quest : a study of business excellence award-winning organizations in UAE
Lasrado, Flevy
;
Uzbeck, Christopher
- In:
Benchmarking : an international journal ; BIJ
24
(
2017
)
3
,
pp. 716-734
Persistent link: https://www.econbiz.de/10011705001
Saved in:
9
Lean implementation and process approach : an exploratory study
Rymaszewska, Anna
- In:
Benchmarking : an international journal ; BIJ
24
(
2017
)
5
,
pp. 1122-1137
Persistent link: https://www.econbiz.de/10011742680
Saved in:
10
A multicriteria model on calculating the Sustainable Business Excellence Index of a firm with fuzzy AHP and TOPSIS
Metaxas, Ioannis N.
;
Kuluriōtēs, Dēmētrios
; …
- In:
Benchmarking : an international journal ; BIJ
23
(
2016
)
6
,
pp. 1522-1557
Persistent link: https://www.econbiz.de/10011540766
Saved in:
11
A qualitative investigation of benchmarking barriers in Nigeria
Adewunmi, Yewande Adetoro
;
Koleoso, Hikmot
;
Omirin, Modupe
- In:
Benchmarking : an international journal ; BIJ
23
(
2016
)
7
,
pp. 1677-1696
Persistent link: https://www.econbiz.de/10011548030
Saved in:
12
Service quality dimensions and customer satisfaction in a Brazilian university context
Eberle, Luciene
;
Milan, Gabriel Sperandio
;
Dorion, Eric
- In:
Benchmarking : an international journal ; BIJ
23
(
2016
)
7
,
pp. 1697-1716
Persistent link: https://www.econbiz.de/10011548039
Saved in:
13
Multicriteria model for selecting TQM consultancy and certification services
Aquino, Andre Tavares de
;
Melo, Renata Maciel de
- In:
Benchmarking : an international journal ; BIJ
23
(
2016
)
7
,
pp. 1736-1750
Persistent link: https://www.econbiz.de/10011548055
Saved in:
14
Prioritization of Six-Sigma project selection : a resource-based view and institutional norms perspective
Adebanjo, Dotun
;
Samaranayake, Premaratne
;
Mafakheri, …
- In:
Benchmarking : an international journal ; BIJ
23
(
2016
)
7
,
pp. 1983-2003
Persistent link: https://www.econbiz.de/10011548244
Saved in:
15
Benchmarking construction industry, company and project performance by participants' evaluation
Kärnä, Sami
;
Junnonen, Juha-Matti
- In:
Benchmarking : an international journal ; BIJ
23
(
2016
)
7
,
pp. 2092-2108
Persistent link: https://www.econbiz.de/10011548321
Saved in:
16
Mapping the linkage between Organizational Culture and TQM : the case of Indian auto component industry
Sinha, Neena
;
Garg, Ajay K.
;
Dhingra, Sanjay
;
Dhall, Neelam
- In:
Benchmarking : an international journal ; BIJ
23
(
2016
)
1
,
pp. 208-235
Persistent link: https://www.econbiz.de/10011528556
Saved in:
17
Benchmarking of TQM practices in INGOs : a literature review
Sweis, Rateb J.
;
Saleh, Firas Izzat Mahmoud
;
Dahiyat, …
- In:
Benchmarking : an international journal ; BIJ
23
(
2016
)
1
,
pp. 236-261
Persistent link: https://www.econbiz.de/10011528582
Saved in:
18
Competitive service quality benchmarking in airline industry using AHP
Singh, Alok Kumar
- In:
Benchmarking : an international journal ; BIJ
23
(
2016
)
4
,
pp. 768-791
Persistent link: https://www.econbiz.de/10011570594
Saved in:
19
Method for evaluation via benchmarking of the lean product development process : multiple case studies at Brazilian companies
Dal Forno, Ana Júlia
;
Forcellini, Fernando Antonio
; …
- In:
Benchmarking : an international journal ; BIJ
23
(
2016
)
4
,
pp. 792-816
Persistent link: https://www.econbiz.de/10011570595
Saved in:
20
Exploring added value through the service process : a comparative multiple case study
Pekkola, Sanna
;
Ukko, Juhani
- In:
Benchmarking : an international journal ; BIJ
23
(
2016
)
5
,
pp. 1249-1263
Persistent link: https://www.econbiz.de/10011571812
Saved in:
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