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~person:"Huang, Hui-ling"
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The impact of communication on satisfaction and loyalty in the franchise system: subjective viewpoints of franchises
Lee, Kuan-yin
;
Hsu, Ying-chiech
;
Huang, Hui-ling
- In:
European retail research
22
(
2008
),
pp. 117-136
Persistent link: https://www.econbiz.de/10003818169
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