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~person:"Kleinaltenkamp, Michael"
~person:"Belz, Frank"
~type:"book"
~subject:"Business process management"
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Business process management
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Kleinaltenkamp, Michael
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Customer Processes in Business-to-Business Service Transactions
Stiphout, Janine van
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2006
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1. Aufl.
Persistent link: https://www.econbiz.de/10003389048
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