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~person:"Kleinaltenkamp, Michael"
~person:"Ates, Zelal"
~subject:"Germany"
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Kleinaltenkamp, Michael
Ates, Zelal
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Gabler Edition Wissenschaft / Business-to-Business-Marketing
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Journal of service research : JSR
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ECONIS (ZBW)
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Service locus of control and customer coproduction : the role of prior service experience and organizational socialization
Büttgen, Marion
;
Schumann, Jan Hendrik
;
Ates, Zelal
- In:
Journal of service research : JSR
15
(
2012
)
2
,
pp. 166-181
Persistent link: https://www.econbiz.de/10009548673
Saved in:
2
Customer Processes in Business-to-Business Service Transactions
Stiphout, Janine van
-
2006
-
1. Aufl.
Persistent link: https://www.econbiz.de/10003389048
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