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~subject:"Customer Loyalty"
~type_genre:"Conference paper"
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Customer Loyalty
Customer retention
15
Kundenbindung
15
Beziehungsmarketing
13
Relationship marketing
13
Customer satisfaction
12
Kundenzufriedenheit
12
Consumer behaviour
11
Konsumentenverhalten
11
Dienstleistungsqualität
8
Service quality
8
Customer loyalty
6
Einzelhandel
3
Retail trade
3
customer loyalty
3
Bank
2
Brand
2
Brand image
2
Brand management
2
Business network
2
Corporate Social Responsibility
2
Corporate social responsibility
2
E-commerce
2
Electronic Commerce
2
Greece
2
Griechenland
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Internet marketing
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Markenartikel
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Markenführung
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Markenimage
2
Online retailing
2
Online-Handel
2
Online-Marketing
2
Quality management
2
Qualitätsmanagement
2
Social Web
2
Social web
2
Stakeholder
2
Unternehmensnetzwerk
2
Website
2
customer satisfaction
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Conference paper
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71
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English
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Yong-zhi, Qi
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Journal of electronic commerce in organizations : the international journal of electronic commerce in modern organizations ; an official publication of the Information Resources Management Association
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ECONIS (ZBW)
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Empirical study on multi-channel service quality and customer loyalty of retailers
Yong-zhi, Qi
- In:
Journal of electronic commerce in organizations : the …
12
(
2014
)
4
,
pp. 1-12
Persistent link: https://www.econbiz.de/10010506943
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