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~person:"Smith, Alan D."
~subject:"Electronic Commerce"
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Electronic Commerce
Beziehungsmarketing
33
Relationship marketing
33
USA
15
United States
15
Consumer behaviour
8
Konsumentenverhalten
8
CRM
5
E-commerce
5
Lieferkette
5
Supply chain
5
Einzelhandel
4
Pittsburgh (Pa.)
4
Quality management
4
Qualitätsmanagement
4
Retail trade
4
Dienstleistungsqualität
3
Empirical method
3
Empirische Methode
3
Lieferantenmanagement
3
Service quality
3
Supplier relationship management
3
customer relationship management
3
Automotive industry
2
Bargeldloser Zahlungsverkehr
2
Customer satisfaction
2
Dienstleistungsmarketing
2
Dienstleistungssektor
2
E-procurement
2
Elektronische Beschaffung
2
Impact assessment
2
Internet marketing
2
Kfz-Industrie
2
Kundenbindungsprogramm
2
Kundenzufriedenheit
2
Loyalty program
2
New product development
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Noncash payments
2
Online-Marketing
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Produktentwicklung
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Smith, Alan D.
Piller, Frank T.
12
Wirtz, Bernd W.
10
Leimstoll, Uwe
7
Schumann, Jan Hendrik
7
Stormer, Henrik
7
Chaffey, Dave
6
Hudetz, Kai
6
Theobald, Elke
6
Khosrowpour, Mehdi
5
Meier, Andreas
5
Muther, Andreas
5
Ratten, Vanessa
5
Straker, Karla
5
Wrigley, Cara
5
Alioski, Adrian
4
Bauer, Hans H.
4
Civelek, Mustafa Emre
4
Hjort, Klas
4
Konuş, Umut
4
Lihotzky, Nikolai
4
Mangiaracina, Riccardo
4
Moriuchi, Emi
4
Neslin, Scott A.
4
Reichwald, Ralf
4
Ricard, Line
4
Ruyter, Ko de
4
Silberer, Günter
4
Thaichon, Park
4
Weiber, Rolf
4
Wiedmann, Klaus-Peter
4
Xu, Jun
4
Zhao, Jing
4
Anderl, Eva
3
Angriawan, Arifin
3
Anshu, Kumari
3
Bang, Nguyen
3
Brengman, Malaika
3
Brun, Isabelle
3
Bui Thanh Khoa
3
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International journal of business information systems : IJBIS
2
International journal of electronic finance : IJEF
1
International journal of management & enterprise development : IJMED
1
International journal of services and operations management : IJSOM
1
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ECONIS (ZBW)
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1
Supply chain considerations in digital strategies, e-procurement and CRM
Smith, Alan D.
- In:
International journal of services and operations …
44
(
2023
)
2
,
pp. 173-195
Persistent link: https://www.econbiz.de/10014226978
Saved in:
2
Customer relationship management and the impact of e-coupons on B2C retail markets
Smith, Alan D.
;
Shock, James R.
;
Beaves, Robert
- In:
International journal of business information systems : …
30
(
2019
)
2
,
pp. 203-231
Persistent link: https://www.econbiz.de/10012037773
Saved in:
3
Retail managers' perpectives on the effectiveness of corporate e-personalisation initatives
Smith, Alan D.
- In:
International journal of business information systems : …
8
(
2011
)
3
,
pp. 211-246
Persistent link: https://www.econbiz.de/10009312592
Saved in:
4
Customer loyalty card programmes and its interaction with support technology in the retail industry
Smith, Alan D.
- In:
International journal of management & enterprise …
5
(
2008
)
2
,
pp. 157-195
Persistent link: https://www.econbiz.de/10003641874
Saved in:
5
Online payment service providers and customer relationship management
Smith, Alan D.
- In:
International journal of electronic finance : IJEF
2
(
2008
)
3
,
pp. 257-283
Persistent link: https://www.econbiz.de/10003782088
Saved in:
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