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~subject:"Service quality"
~isPartOf:"Tourism management : research, policies, practice"
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Service quality
Customer value
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Kundenwert
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Betriebliche Wertschöpfung
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Value creation
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@ Risk simulation
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Tourism management : research, policies, practice
International journal of hospitality management
13
Journal of retailing and consumer services
12
The service industries journal
12
Journal of business research : JBR
8
International journal of contemporary hospitality management
6
Journal of hospitality and tourism insights
6
Journal of service research : JSR
6
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
6
Journal of service management
5
The TQM journal : the international review of organizational improvement
5
The journal of services marketing
5
Industrial marketing management : the international journal for industrial and high-tech firms
4
International journal of services and operations management
4
Journal of air transport management
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Journal of service theory and practice : JSTP
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Service business
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Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
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International journal of services, economics and management
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Journal of strategic marketing
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Management decision : MD
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Australasian marketing journal
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Faculty & research / Insead : working paper series
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International journal of electronic customer relationship management : IJECRM
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International journal of productivity and quality management : IJPQM
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International journal of retail & distribution management
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Journal of customer behaviour
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Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
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Journal of hospitality marketing & management
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Journal of retailing
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Journal of travel and tourism marketing
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Marketing theory
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The international journal of bank marketing : IJBM
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ASEAN marketing journal : Association of Southeast Asian Nations marketing journal
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Acta Universitatis Danubius / Oeconomica
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American economic journal : a journal of the American Economic Association
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Value co-destruction in hotel services : exploring the misalignment of cognitive scripts among customers and providers
Järvi, Henna
;
Keränen, Joona
;
Ritala, Paavo
;
Vilko, Jyri
- In:
Tourism management : research, policies, practice
77
(
2020
),
pp. 1-13
Persistent link: https://www.econbiz.de/10012152098
Saved in:
2
The impact of value co-creation on hotel brand equity and customer satisfaction
González-Mansilla, Óscar
;
Berenguer Contrí, Gloria
; …
- In:
Tourism management : research, policies, practice
75
(
2019
),
pp. 51-65
Persistent link: https://www.econbiz.de/10012063560
Saved in:
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