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~subject:"Service quality"
~subject:"Kundenintegration"
~isPartOf:"Journal of strategic marketing"
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Service quality
Kundenintegration
Customer value
16
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6
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6
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customer value
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Journal of strategic marketing
Journal of business research : JBR
27
Industrial marketing management : the international journal for industrial and high-tech firms
20
Journal of retailing and consumer services
19
International journal of hospitality management
18
The service industries journal
15
The journal of services marketing
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International journal of contemporary hospitality management
10
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9
Journal of service research : JSR
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Tourism management : research, policies, practice
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Journal of hospitality and tourism insights
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Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
6
The journal of business & industrial marketing
6
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
6
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
5
Journal of service research
5
Journal of service theory and practice : JSTP
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Technological forecasting & social change : an international journal
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The TQM journal : the international review of organizational improvement
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Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
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Journal of air transport management
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Journal of the Academy of Marketing Science
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Management decision : MD
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AMS review : official publication of the Academy of Marketing Science
3
Cogent business & management
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European Sport management quarterly : ESMQ
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European management journal
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International journal of retail & distribution management
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International journal of services, economics and management
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Journal of research in interactive marketing : interactive marketing and computer-mediated communication
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Australasian marketing journal
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ECONIS (ZBW)
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Customer value co-creation behaviors and service outcomes : insights from a transformative service
Torkzadeh, Samaneh
;
Zolfagharian, Mohammadali
;
Iyer, Pramod
- In:
Journal of strategic marketing
29
(
2021
)
8
,
pp. 635-657
Persistent link: https://www.econbiz.de/10012653601
Saved in:
2
Nonmonetary customer value contributions in free e-services
Anderl, Eva
;
März, Armin
;
Schumann, Jan Hendrik
- In:
Journal of strategic marketing
24
(
2016
)
3/4
,
pp. 175-189
Persistent link: https://www.econbiz.de/10011591899
Saved in:
3
The role of servicescape as a driver of customer value in experience-centric service organizations : the Dragon Football Stadium case
Fernandes, Teresa
;
Neves, Sara
- In:
Journal of strategic marketing
22
(
2014
)
6
,
pp. 548-560
Persistent link: https://www.econbiz.de/10010489663
Saved in:
4
Exploring value co-creation in Fan Fests : the role of fans
Kolyperas, D.
;
Sparks, L.
- In:
Journal of strategic marketing
26
(
2018
)
1
,
pp. 71-84
Persistent link: https://www.econbiz.de/10011860430
Saved in:
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