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~isPartOf:"Mit Dienstleistungen die Zukunft gestalten : [Impulse aus Forschung und Praxis] ; Beiträge der 8. Dienstleistungstagung des BMBF"
~isPartOf:"Service science: research and innovations in the service economy"
~isPartOf:"R & D management"
~isPartOf:"Public management review"
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Search: subject_exact:"Dienstleistungsinnovation"
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Dienstleistungsinnovation
15
Service innovation
15
Dienstleistungsqualität
4
Innovation
4
Public services
4
Service quality
4
Öffentliche Dienstleistung
4
Dienstleistung
3
Dienstleistungsmanagement
3
Dienstleistungssektor
3
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2
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Germany
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1
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1
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1
Digitization
1
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1
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1
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1
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1
Großbritannien
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Trischler, Jakob
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Böttcher, Martin
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Castaldi, Carolina
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Chen, Jiyao
1
D'Lima, Danielle
1
Dietrich, Timo
1
Fulop, Naomi J.
1
Fähnrich, Klaus-Peter
1
Geum, Youngjung
1
Heinen, Ewald
1
Hudson, Emma
1
Janssen, Matthijs J.
1
Kieliszewski, Cheryl A.
1
Kinder, Tony
1
Kuiper, Kristina
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Kwan, Stephen K.
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Park, Yongtae
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Mit Dienstleistungen die Zukunft gestalten : [Impulse aus Forschung und Praxis] ; Beiträge der 8. Dienstleistungstagung des BMBF
Service science: research and innovations in the service economy
R & D management
Public management review
SpringerLink / Bücher
34
The service industries journal
19
Journal of business research : JBR
17
Designing for service : key issues and new directions
16
An introduction to industrial service design
14
Research
13
Service innovation : novel ways of creating value in actor systems
13
Research methods in service innovation
12
Innovating for trust
11
Innovating in practice : perspectives and experiences
11
Service business model innovation in the healthcare and hospital management : models, strategies, tools
11
Journal of service management
9
Industrial marketing management : the international journal for industrial and high-tech firms
8
International journal of services technology and management
8
Journal of service research : JSR
8
Springer eBook Collection
8
The journal of business & industrial marketing
8
Service Engineering internationaler Dienstleistungen : [services made in Germany]
7
The journal of product innovation management : an international publication of the Product Development & Management Association
7
Forum Dienstleistungsmanagement
5
Handbook of service science ; [Vol. 1]
5
Journal of service research
5
Service business
5
Service design and delivery
5
Springer eBook Collection / Business and Management
5
The journal of services marketing
5
Edward Elgar E-Book Archive
4
European review of service economics and management
4
Geschäftsmodelle - Wertschöpfung - Transformation
4
International journal of contemporary hospitality management
4
Journal of open innovation : technology, market, and complexity
4
Service Science: Research and Innovations in the Service Economy
4
Service science, management and engineering : education for the 21st Century
4
Creativity and innovation management
3
Dienstleistungsmodellierung 2010 : interdisziplinäre Konzepte und Anwendungsszenarien ; [die Tagung fand am 24. März 2010 an der Alpen-Adria-Universität Klagenfurt, Österreich, im Rahmen der Konferenz "Modellierung 2010" statt]
3
Dienstleistungsmodellierung : Methoden, Werkzeuge und Branchenlösungen
3
Driving service productivity : value-creation through innovation
3
ERIM report series research in management
3
HMD : Praxis der Wirtschaftsinformatik
3
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ECONIS (ZBW)
15
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1
Evidence use as sociomaterial practice? : a qualitative study of decision-making on introducing service innovations in health care
Turner, Simon
;
D'Lima, Danielle
;
Sheringham, Jessica
; …
- In:
Public management review
24
(
2022
)
7
,
pp. 1075-1099
Persistent link: https://www.econbiz.de/10013355275
Saved in:
2
Design for experience : a public service design approach in the age of digitalization
Trischler, Jakob
;
Westman Trischler, Jessica
- In:
Public management review
24
(
2022
)
8
,
pp. 1251-1270
Persistent link: https://www.econbiz.de/10013355296
Saved in:
3
Public service innovation : a typology
Chen, Jiyao
;
Walker, Richard M.
;
Sawhney, Mohanbir S.
- In:
Public management review
22
(
2020
)
11
,
pp. 1674-1695
Persistent link: https://www.econbiz.de/10012312827
Saved in:
4
Co-design : from expert- to user-driven ideas in public service design
Trischler, Jakob
;
Dietrich, Timo
;
Rundle-Thiele, Sharyn
- In:
Public management review
21
(
2019
)
11
,
pp. 1595-1619
Persistent link: https://www.econbiz.de/10012178883
Saved in:
5
Co-location as a catalyst for service innovation : a study of Scottish health and social care
Memon, Ally R.
;
Kinder, Tony
- In:
Public management review
19
(
2017
)
3/4
,
pp. 381-405
Persistent link: https://www.econbiz.de/10011699928
Saved in:
6
Designing public services : the usefulness of three service design methods for identifying user experiences
Trischler, Jakob
;
Scott, Donald Robert
- In:
Public management review
18
(
2016
)
5
,
pp. 718-739
Persistent link: https://www.econbiz.de/10011485866
Saved in:
7
Global perspectives on service science: Japan
Kwan, Stephen K.
(
ed.
);
Spohrer, James C.
(
ed.
); …
-
2016
Persistent link: https://www.econbiz.de/10011472811
Saved in:
8
Generating new service ideas : the use of hybrid innovation tools to reflect functional heterogeneity of services
Geum, Youngjung
;
Noh, Eunji
;
Park, Yongtae
- In:
R & D management
46
(
2016
)
4
,
pp. 736-748
Persistent link: https://www.econbiz.de/10011613380
Saved in:
9
Dynamic capabilities for service innovation : conceptualization and measurement
Janssen, Matthijs J.
;
Castaldi, Carolina
;
Alexiev, Alexander
- In:
R & D management
46
(
2016
)
4
,
pp. 797-811
Persistent link: https://www.econbiz.de/10011613405
Saved in:
10
Mixing rich and asynchronous communication for new service development performance
Storey, Chris
;
Perks, Helen
- In:
R & D management
45
(
2015
)
2
,
pp. 107-125
Persistent link: https://www.econbiz.de/10011292852
Saved in:
11
Unternehmen lernen von Unternehmen : in kleinen und mittleren Unternehmen Dienstleistungen systematisch entwickeln
Strina, Giuseppe
;
Heinen, Ewald
;
Kuiper, Kristina
- In:
Mit Dienstleistungen die Zukunft gestalten : [Impulse …
,
(pp. 63-72)
.
2011
Persistent link: https://www.econbiz.de/10008903860
Saved in:
12
Von der formalen Modellierung zur Simulation
Böttcher, Martin
;
Fähnrich, Klaus-Peter
- In:
Mit Dienstleistungen die Zukunft gestalten : [Impulse …
,
(pp. 319-324)
.
2011
Persistent link: https://www.econbiz.de/10008904239
Saved in:
13
Engineering hybrider Leistungsbündel
Meier, Horst
- In:
Mit Dienstleistungen die Zukunft gestalten : [Impulse …
,
(pp. 265-273)
.
2011
Persistent link: https://www.econbiz.de/10008904254
Saved in:
14
Service design and delivery
Macintyre, Mairi
(
contributor
)
-
2011
Persistent link: https://www.econbiz.de/10009010895
Saved in:
15
Handbook of service science ; [Vol. 1]
Maglio, Paul P.
(
contributor
); …
-
2010
Persistent link: https://www.econbiz.de/10003881494
Saved in:
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