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~isPartOf:"International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA"
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Search: subject_exact:"Dienstleistungsunternehmen"
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Dienstleistungssektor
11
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International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA
SpringerLink / Bücher
85
The service industries journal
79
Journal of business research : JBR
66
Service business
55
The journal of services marketing
44
Industrial marketing management : the international journal for industrial and high-tech firms
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Journal of retailing and consumer services
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International journal of production economics
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Journal of service management
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Springer eBook Collection
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22
Discussion paper / Centre for Economic Policy Research
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European journal of operational research : EJOR
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International journal of hospitality management
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International journal of services and operations management : IJSOM
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International journal of innovation management
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Services marketing quarterly
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Technological forecasting & social change : an international journal
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World Bank E-Library Archive
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Edward Elgar E-Book Archive
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Journal of service theory and practice : JSTP
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Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
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Applied economics
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International journal of quality and service sciences
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International journal of contemporary hospitality management
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International journal of quality & reliability management
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The TQM journal : the international review of organizational improvement
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1
Capability antecedents and performance outcomes of servitization : differences between basic and advanced services
Sousa, Rui
;
Silveira, Giovani J. C. da
- In:
International journal of operations & production …
37
(
2017
)
4
,
pp. 444-467
Persistent link: https://www.econbiz.de/10011661449
Saved in:
2
The reconfiguration of service production systems in response to offshoring : a practice theory perspective
Brandl, Kristen
;
Mol, Michael J.
;
Petersen, Bent
- In:
International journal of operations & production …
37
(
2017
)
9
,
pp. 1246-1264
Persistent link: https://www.econbiz.de/10011779020
Saved in:
3
Service fitness ladders : improving business performance in low cost and differentiated markets
Hill, Alex
;
Cuthbertson, Richard
;
Laker, Benjamin
; …
- In:
International journal of operations & production …
37
(
2017
)
10
,
pp. 1266-1303
Persistent link: https://www.econbiz.de/10011779041
Saved in:
4
Can you put too much on your plate? : uncertainty exposure in servitized triads
Kreye, Melanie E.
- In:
International journal of operations & production …
37
(
2017
)
12
,
pp. 1722-1740
Persistent link: https://www.econbiz.de/10011814716
Saved in:
5
A quality system's impact on the service experience
Smith, Jeffery
;
Anderson, Sidney
;
Fox, Gavin
- In:
International journal of operations & production …
37
(
2017
)
12
,
pp. 1817-1839
Persistent link: https://www.econbiz.de/10011814762
Saved in:
6
Exploring modularity in services: cases from tourism
Avlonitis, Viktor
;
Hsuan Mikkola, Juliana
- In:
International journal of operations & production …
37
(
2017
)
6
,
pp. 771-790
Persistent link: https://www.econbiz.de/10011702232
Saved in:
7
Manufacturer-supplier relationships and service performance in service triads
Karatzas, Antonios
;
Johnson, Mark
;
Bastl, Marko
- In:
International journal of operations & production …
37
(
2017
)
7
,
pp. 950-969
Persistent link: https://www.econbiz.de/10011702683
Saved in:
8
Is lean service promising? : a socio-technical perspective
Hadid, Wael
;
Mansouri, S. Afshin
;
Gallear, David
- In:
International journal of operations & production …
36
(
2016
)
6
,
pp. 618-642
Persistent link: https://www.econbiz.de/10011530519
Saved in:
9
Human capital, service innovation advantage, and business performance : the moderating roles of dynamic and competitive environments
Prajogo, Daniel
;
Oke, Adegoke
- In:
International journal of operations & production …
36
(
2016
)
9
,
pp. 974-994
Persistent link: https://www.econbiz.de/10011566437
Saved in:
10
Determinants of quality and efficiency performance in service operations
Jayaram, Jayanth
;
Xu, Kefeng
- In:
International journal of operations & production …
36
(
2016
)
3
,
pp. 265-285
Persistent link: https://www.econbiz.de/10011558879
Saved in:
11
Service decomposition : a conceptual analysis of modularizing services
Eissens-van der Laan, Monique
;
Broekhuis, Manda
; …
- In:
International journal of operations & production …
36
(
2016
)
3
,
pp. 308-331
Persistent link: https://www.econbiz.de/10011558887
Saved in:
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