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~subject:"Customer satisfaction"
~subject:"Salespeople"
~isPartOf:"Journal of Asia Business Studies"
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Customer satisfaction
Salespeople
Beziehungsmarketing
3
Consumer behaviour
3
Einzelhandel
3
Konsumentenverhalten
3
Kundenzufriedenheit
3
Relationship marketing
3
Retail trade
3
Dienstleistungsqualität
2
Service quality
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Affective customer experience
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Affinity
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Business
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Commitment
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Confidence
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Customer engagement
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Ethnocentrism
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Kundenbindungsprogramm
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Loyalty program
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Perceived value
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Personality psychology
1
Persönlichkeitspsychologie
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Retailing
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Salespeople's personal interaction
1
Satisfaction
1
Store patronage
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Trust
1
Variety seeking behaviour
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Verkaufspersonal
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Vertrauen
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Viral marketing
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Virales Marketing
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Gupta, Ashish
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Kim, Changju
1
Kolte, Ashutosh
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Ma, Jiaqi
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Mahajan, Yogesh
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Pandey, Shivendra
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Siggia, Dario
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Veer, Nitin
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Journal of Asia Business Studies
Journal of retailing and consumer services
98
International journal of retail & distribution management
24
Journal of retailing
24
Journal of business research : JBR
20
The international review of retail, distribution and consumer research
20
International journal of retail and distribution management
16
The journal of services marketing
13
International journal of electronic marketing and retailing : IJEMR
11
Journal of marketing management : MM
9
Journal of service management
8
Journal of strategic marketing
8
Psychology & marketing
8
Service business
8
The service industries journal
7
Journal of marketing theory and practice
6
Journal of the Academy of Marketing Science
6
Cogent business & management
5
International journal of Indian culture and business management
5
Inventi impact: retailing & consumer services
5
Journal of fashion marketing and management
5
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
5
Marketing intelligence & planning
5
The journal of personal selling & sales management : JPSSM
5
European retail research
4
International journal of business and globalisation : IJBG
4
International journal of business excellence
4
International journal of consumer studies
4
Journal of customer behaviour
4
Journal of internet commerce
4
Journal of personal selling & sales management
4
Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
4
Journal of service research : JSR
4
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
4
Australasian marketing journal
3
European journal of marketing : EJM
3
GITAM journal of management : a quarterly publication of GITAM Institute of Management
3
International journal of business competition and growth : IJBCG
3
International journal of e-business research : an official publication of the Information Resources Management Association
3
International journal of quality and service sciences
3
International journal of services and operations management
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ECONIS (ZBW)
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How does salespeople's personal interaction affect customers' word-of-mouth in retailing?
Ma, Jiaqi
;
Kim, Changju
- In:
Journal of Asia Business Studies
16
(
2023
)
6
,
pp. 833-849
Persistent link: https://www.econbiz.de/10014335196
Saved in:
2
Should we engage variety seeking customers?
Gupta, Ashish
;
Pandey, Shivendra
- In:
Journal of Asia Business Studies
16
(
2023
)
6
,
pp. 885-903
Persistent link: https://www.econbiz.de/10014335203
Saved in:
3
Determinants of loyalty programmes and their impact on store patronage
Kolte, Ashutosh
;
Veer, Nitin
;
Mahajan, Yogesh
;
Siggia, Dario
- In:
Journal of Asia Business Studies
17
(
2023
)
5
,
pp. 911-926
Persistent link: https://www.econbiz.de/10014432773
Saved in:
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