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isPartOf:"E-Life: web-enabled convergence of commerce, work, and social life : 10th Workshop on E-Business, WEB 2011 ; Shanghai, China, December 2011 ; revised selected papers"
~isPartOf:"International journal of electronic commerce : IJEC"
~subject:"Kundenzufriedenheit"
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Kundenzufriedenheit
Online retailing
83
Online-Handel
83
Consumer behaviour
43
Konsumentenverhalten
43
E-commerce
29
Electronic Commerce
29
Social Web
17
Social web
17
Beziehungsmarketing
14
Relationship marketing
14
Internet marketing
13
Online-Marketing
13
Confidence
12
Einzelhandel
12
Retail trade
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Vertrauen
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Website
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Experiment
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Viral marketing
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Virales Marketing
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Personalisierung
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Personalization
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e-tail
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Internet
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Customer satisfaction
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Data protection
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Datenschutz
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Distribution channel
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Empirical method
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Empirische Methode
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Vertriebsweg
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online retail
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Bhatnagar, Amit
1
Blázquez, Marta
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Chau, Michael
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Chin, Wynne W.
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Chowa, Charles
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King, Ruth C.
1
Lee, Alice
1
Lekhawipat, Watcharee
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Lin, Chinho
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Park, Insu
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Rao, H. Raghav
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Ray, Daniel
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Schilhavy, Richard A. M.
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E-Life: web-enabled convergence of commerce, work, and social life : 10th Workshop on E-Business, WEB 2011 ; Shanghai, China, December 2011 ; revised selected papers
International journal of electronic commerce : IJEC
Journal of retailing and consumer services
79
International journal of electronic marketing and retailing : IJEMR
24
Journal of business research : JBR
19
Journal of internet commerce
19
Cogent business & management
18
Journal of electronic commerce in organizations : the international journal of electronic commerce in modern organizations ; an official publication of the Information Resources Management Association
14
International journal of hospitality management
13
Journal of electronic commerce research : JECR
13
Tourism management : research, policies, practice
12
Asia Pacific journal of marketing and logistics
11
International journal of retail & distribution management
11
International journal of retail and distribution management
11
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
10
International journal of business information systems : IJBIS
10
International journal of e-business research : an official publication of the Information Resources Management Association
10
International journal of electronic customer relationship management : IJECRM
10
Journal of research in interactive marketing : interactive marketing and computer-mediated communication
10
Journal of retailing
8
Journal of strategic marketing
8
Psychology & marketing
8
The service industries journal
8
Journal of hospitality marketing & management
7
Journal of travel and tourism marketing
7
The international review of retail, distribution and consumer research
7
The journal of services marketing
7
Electronic commerce research and applications
6
Information systems and e-business management : ISeB
6
International journal of internet marketing and advertising : IJIMA
6
International journal of production economics
6
International journal of quality & reliability management
6
Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
6
Journal of marketing management : MM
6
Service business
6
Administrative Sciences : open access journal
5
Electronic commerce research
5
Electronic markets : the international journal on networked business
5
International journal of contemporary hospitality management
5
International journal of electronic business : IJEB
5
Journal of Asian finance, economics and business : JAFEB
5
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ECONIS (ZBW)
6
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The effects of apologies for service failures in the global online retail
Sengupta, Sanchayan
;
Ray, Daniel
;
Trendel, Olivier
;
Van …
- In:
International journal of electronic commerce : IJEC
22
(
2018
)
3
,
pp. 419-445
Persistent link: https://www.econbiz.de/10011884544
Saved in:
2
How customer expectations become adjusted after purchase
Lin, Chinho
;
Lekhawipat, Watcharee
- In:
International journal of electronic commerce : IJEC
20
(
2015/2016
)
4
,
pp. 443-469
Persistent link: https://www.econbiz.de/10011550928
Saved in:
3
Do customers identify with our website? : the effects of website identification on repeat purchase intention
King, Ruth C.
;
Schilhavy, Richard A. M.
;
Chowa, Charles
; …
- In:
International journal of electronic commerce : IJEC
20
(
2015/2016
)
3
,
pp. 319-354
Persistent link: https://www.econbiz.de/10011497351
Saved in:
4
Fashion shopping in multichannel retail : the role of technology in enhancing the customer experience
Blázquez, Marta
- In:
International journal of electronic commerce : IJEC
18
(
2013/14
)
4
,
pp. 97-116
Persistent link: https://www.econbiz.de/10010391419
Saved in:
5
The impact of query suggestion in e-commerce websites
Lee, Alice
;
Chau, Michael
- In:
E-Life: web-enabled convergence of commerce, work, and …
,
(pp. 248-254)
.
2012
Persistent link: https://www.econbiz.de/10009548701
Saved in:
6
Assurance seals, on-line customer satisfaction, and repurchase intention
Park, Insu
;
Bhatnagar, Amit
;
Rao, H. Raghav
- In:
International journal of electronic commerce : IJEC
14
(
2009/10
)
3
,
pp. 11-34
Persistent link: https://www.econbiz.de/10003965112
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