Assurance seals, on-line customer satisfaction, and repurchase intention
Year of publication: |
2010
|
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Authors: | Park, Insu ; Bhatnagar, Amit ; Rao, H. Raghav |
Published in: |
International journal of electronic commerce : IJEC. - Philadelphia, Pa. : Routledge, Taylor & Francis Group, ISSN 1086-4415, ZDB-ID 1402660-0. - Vol. 14.2009/10, 3, p. 11-34
|
Subject: | Online-Handel | Online retailing | Datenschutz | Data protection | Kundenzufriedenheit | Customer satisfaction | Konsumentenverhalten | Consumer behaviour | Empirische Methode | Empirical method |
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