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person:"Ukko, Juhani"
~subject:"Leistungsbündel"
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Leistungsbündel
Performance measurement
26
Performance-Messung
26
Performance management
16
Performance-Management
16
Balanced Scorecard
6
Balanced scorecard
6
Dienstleistungsqualität
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Service quality
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Innovation management
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Innovationsmanagement
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Performance
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Betriebliche Wertschöpfung
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Business network
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Finland
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Bundling strategy
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Customer satisfaction
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Performance measurement system
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Dienstleistungsmanagement
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Ukko, Juhani
Cohen, Morris A.
3
Kim, Sang Hyun
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Netessine, Serguei
3
Pekkola, Sanna
3
Saunila, Minna
3
Gouthier, Matthias
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Janeschek, Sabine
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Johanson, Jan-Erik
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Rantala, Tero
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Vakkuri, Jarmo
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Van Looy, Baart
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Chen, Hao
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Gleich, Ronald
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Gomes, Emanuel
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Guo, Jingjing
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International journal of business excellence
1
International journal of business performance management
1
International journal of quality & reliability management
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ECONIS (ZBW)
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Gaining insights into the measurement of value in industrial service network
Saunila, Minna
;
Rantala, Tero
;
Ukko, Juhani
;
Pekkola, Sanna
- In:
International journal of quality & reliability management
34
(
2017
)
4
,
pp. 478-493
Persistent link: https://www.econbiz.de/10011704838
Saved in:
2
Performance measurement approach to show the value for the customer in an industrial service network
Ukko, Juhani
;
Pekkola, Sanna
;
Saunila, Minna
;
Rantala, Tero
- In:
International journal of business performance management
16
(
2015
)
2/3
,
pp. 214-229
Persistent link: https://www.econbiz.de/10011317292
Saved in:
3
Productising expert services of performance management
Ukko, Juhani
;
Pekkola, Sanna
;
Valtonen, Juho
;
Saunila, Minna
- In:
International journal of business excellence
4
(
2011
)
2
,
pp. 125-141
Persistent link: https://www.econbiz.de/10008989033
Saved in:
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