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person:"Ukko, Juhani"
~type:"article"
~subject:"Betriebliche Wertschöpfung"
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Betriebliche Wertschöpfung
Performance measurement
26
Performance-Messung
26
Performance management
16
Performance-Management
16
Balanced Scorecard
6
Balanced scorecard
6
Dienstleistungsqualität
6
Service quality
6
Innovation management
5
Innovationsmanagement
5
Performance
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Business network
4
Dienstleistungssektor
4
Finland
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Finnland
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Innovation
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Service industry
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Unternehmensnetzwerk
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Value creation
4
Beziehungsmarketing
3
Bundling strategy
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Customer satisfaction
3
Customer service
3
Firm performance
3
Industrie
3
Kundenservice
3
Kundenzufriedenheit
3
Leistungsbündel
3
Manufacturing industries
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Performance measurement system
3
Relationship marketing
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Service
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Unternehmenserfolg
3
Dienstleistungsmanagement
2
Forschungskooperation
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Innovation capability
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KMU
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Leistungsentgelt
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Ukko, Juhani
Pekkola, Sanna
4
Cricelli, Livio
3
Grimaldi, Michele
3
Kumar, Satish
3
Saunila, Minna
3
Adel, Riham
2
Bagur-Femenías, Llorenç
2
Gupta, V. K.
2
Hofmann, Erik
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Iazzolino, Gianpaolo
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Itani, Omar S.
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Janeschek, Sabine
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Laise, Domenico
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Llach, Josep
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Lueg, Rainer
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Marimon, Frederic
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Moser, Roger
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Perramon, Jordi
2
Rantala, Tero
2
Rao, S. V. D. Nageswara
2
Ratnayake, R. M. Chandima
2
Sharma, A. K.
2
Stadnicka, Dorota
2
Walas-Trębacz, Jolanta
2
Abbasi, Muhammad Nauman
1
Abdullah Al Mamun
1
Abisourour, Jaouad
1
Abu Mansor, Shazali
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Ali, Tahir
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Allen, Stephen
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Alnakhli, Hayam
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Amba, Sekhar Muni
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Anselmsson, Johan
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Arteaga, Francisco
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Ashraf, Salah
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Avasilcai, Silvia
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Babu, K. Nagendra
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Badiger, Anil S.
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Benchmarking : an international journal ; BIJ
1
International journal of business performance management
1
International journal of intelligent enterprise : IJIE
1
International journal of quality & reliability management
1
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ECONIS (ZBW)
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Gaining insights into the measurement of value in industrial service network
Saunila, Minna
;
Rantala, Tero
;
Ukko, Juhani
;
Pekkola, Sanna
- In:
International journal of quality & reliability management
34
(
2017
)
4
,
pp. 478-493
Persistent link: https://www.econbiz.de/10011704838
Saved in:
2
Exploring added value through the service process : a comparative multiple case study
Pekkola, Sanna
;
Ukko, Juhani
- In:
Benchmarking : an international journal ; BIJ
23
(
2016
)
5
,
pp. 1249-1263
Persistent link: https://www.econbiz.de/10011571812
Saved in:
3
Performance measurement approach to show the value for the customer in an industrial service network
Ukko, Juhani
;
Pekkola, Sanna
;
Saunila, Minna
;
Rantala, Tero
- In:
International journal of business performance management
16
(
2015
)
2/3
,
pp. 214-229
Persistent link: https://www.econbiz.de/10011317292
Saved in:
4
Value creation through measurement of innovation capability : an intellectual capital management perspective
Pekkola, Sanna
;
Saunila, Minna
;
Sillanpää, Virpi
; …
- In:
International journal of intelligent enterprise : IJIE
2
(
2013/14
)
2/3
,
pp. 196-212
Persistent link: https://www.econbiz.de/10011347684
Saved in:
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