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~subject:"Service quality"
~type_genre:"Aufsatz in Zeitschrift"
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Journal of air transport management
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International journal of services and standards
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1
Key drivers of passengers' overall satisfaction at klia2 terminal
Nor Azlina Mohd Isa
;
Hazelin Ghaus
;
Norlida Abdul Hamid
; …
- In:
Journal of air transport management
87
(
2020
),
pp. 1-10
Persistent link: https://www.econbiz.de/10012291826
Saved in:
2
The role of airport service quality in airport and destination choice
Prentice, Catherine
;
Kadan, Mariam
- In:
Journal of retailing and consumer services
47
(
2019
),
pp. 40-48
Persistent link: https://www.econbiz.de/10011995440
Saved in:
3
An assessment of passenger experience at Melbourne Airport
Jiang, Hongwei
;
Zhang, Yahua
- In:
Journal of air transport management
54
(
2016
),
pp. 88-92
Persistent link: https://www.econbiz.de/10011602710
Saved in:
4
Australian airport regulation : exploring the frontier
Littlechild, Stephen C.
- In:
Journal of air transport management
21
(
2012
),
pp. 50-62
Persistent link: https://www.econbiz.de/10009702996
Saved in:
5
A hybrid approach for multi-criteria evaluation of airport service quality
Tsai, Wen-hsien
;
Kuo, Hsiao-chiao
- In:
International journal of services and standards
7
(
2011
)
1
,
pp. 78-94
Persistent link: https://www.econbiz.de/10009245078
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