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Friseurhandwerk
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Managing service quality : MSQ ; an international journal
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1
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ECONIS (ZBW)
23
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23
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1
Barber licensing in Arkansas : public health or private gain?
Corley, Tanner
;
Witcher, Marcus
- In:
The Cato journal : an interdisciplinary journal of …
41
(
2021
)
1
,
pp. 115-138
Persistent link: https://www.econbiz.de/10012698499
Saved in:
2
An efficiency analysis of female hair dressers in empangeni, South Africa : the role of infrastructure
Nokuthula, R. T.
;
Tavonga, M. B.
- In:
Tydskrif vir studies in ekonomie en ekonometrie : SEE
44
(
2020
)
1
,
pp. 113-128
Persistent link: https://www.econbiz.de/10012613495
Saved in:
3
La distance de jeunes salariés vis-à-vis des "voies du collectif"
Trémeau, Camille
- In:
La revue de l'IRES
99
(
2019
)
3
,
pp. 63-89
Persistent link: https://www.econbiz.de/10012431692
Saved in:
4
Untangling hair braider deregulation in Virginia
Timmons, Edward J.
;
Konieczny, Catherine
- In:
The Cato journal : an interdisciplinary journal of …
38
(
2018
)
3
,
pp. 679-699
Persistent link: https://www.econbiz.de/10011981613
Saved in:
5
The moderating role of attachment styles in emotional bonding with service providers
Moussa, Salim
;
Touzani, Mourad
- In:
Journal of consumer behaviour : an international …
16
(
2017
)
2
,
pp. 145-160
Persistent link: https://www.econbiz.de/10011685054
Saved in:
6
Applying complexity theory to deepen service dominant logic : configural analysis of customer experience-and-outcome assessments of professional services for personal transformatio...
Wu, Pei-ling
;
Yeh, Shih-shuo
;
Huan, Tzung-cheng
; …
- In:
Journal of business research : JBR
67
(
2014
)
8
,
pp. 1647-1670
Persistent link: https://www.econbiz.de/10010379252
Saved in:
7
Effects of perceived employee emotional competence on customer satisfaction and loyalty : the mediating role of rapport
Delcourt, Cécile
;
Gremler, Dwayne D.
;
Riel, Allard C. …
- In:
Journal of service management
24
(
2013
)
1
,
pp. 5-24
Persistent link: https://www.econbiz.de/10009728608
Saved in:
8
How marketplace performances produce interdependent status games and contested forms of symbolic capital
Üstüner, Tuba
;
Thompson, Craig J.
- In:
Journal of consumer research : JCR ; an …
38
(
2011/12
)
5
,
pp. 796-814
Persistent link: https://www.econbiz.de/10009501093
Saved in:
9
The influence of gender dyads and physical appearance on the strength of the customer-provider relationship in the Taiwanese hairdressing industry
Wu, Pearl Pi-chu
;
Hwang, Ing-san
- In:
Services marketing quarterly
33
(
2012
)
2
,
pp. 138-154
Persistent link: https://www.econbiz.de/10009553103
Saved in:
10
Gender, ethnic identity and patronage likelihood for a unisex hair salon
Dean, Dwane H.
- In:
Young consumers : insight and ideas for responsible …
13
(
2012
)
2
,
pp. 124-135
Persistent link: https://www.econbiz.de/10009580671
Saved in:
11
Customer loyalty and the role of relationship length
Wang, Chung-yu
;
Wu, Li wei
- In:
Managing service quality : MSQ ; an international journal
22
(
2012
)
1
,
pp. 58-74
Persistent link: https://www.econbiz.de/10009500699
Saved in:
12
Building friendships and relationships : the role of conversation in hairdressing service encounters
Garzaniti, Ivana
;
Pearce, Glenn
;
Stanton, John
- In:
Managing service quality : MSQ ; an international journal
21
(
2011
)
6
,
pp. 667-687
Persistent link: https://www.econbiz.de/10009407377
Saved in:
13
Service quality, perceived value, corporate image, and customer loyalty in the context of varying levels of switching costs
Wang, Chung-yu
- In:
Psychology & marketing
27
(
2010
)
3
,
pp. 252-262
Persistent link: https://www.econbiz.de/10003956556
Saved in:
14
A value-based perspective of market orientation and customer service
Chen, Shu-ching
;
Quester, Pascale G.
- In:
Journal of retailing and consumer services
16
(
2009
)
3
,
pp. 197-206
Persistent link: https://www.econbiz.de/10003852521
Saved in:
15
Networks of aestheticization : the architecture, artefacts and embodiment of hairdressing salons
Chugh, Shalene
;
Hancock, Philip
- In:
Work, employment & society : a journal of the British …
23
(
2009
)
3
,
pp. 460-476
Persistent link: https://www.econbiz.de/10003890439
Saved in:
16
Consumer perceptions of frontline service employee personality traits, interaction quality, and consumer satisfaction
Ekinci, Yuksel
;
Dawes, Philip L.
- In:
The service industries journal
29
(
2009
)
3/4
,
pp. 503-521
Persistent link: https://www.econbiz.de/10003870676
Saved in:
17
The influence of social regard on the customer–service firm relationship : the moderating role of length of relationship
Sabiote, Estela Fernández
;
Román, Sergio
- In:
Journal of business and psychology
24
(
2009
)
4
,
pp. 441-453
Persistent link: https://www.econbiz.de/10003934766
Saved in:
18
Trust in supervisors and trust in customers : their independent, relative, and joint effects on employee performance and creativity
Madjar, Nora
;
Ortiz-Walters, Rowena
- In:
Human performance
22
(
2009
)
2
,
pp. 128-142
Persistent link: https://www.econbiz.de/10003858216
Saved in:
19
Customers as contributors and reliable evaluators of creativity in the service industry
Madjar, Nora
;
Ortiz-Walters, Rowena
- In:
Journal of organizational behavior : OB ; the internat. …
29
(
2008
)
7
,
pp. 949-966
Persistent link: https://www.econbiz.de/10003774839
Saved in:
20
Vietnamese manicurists: are immigrants displacing natives or finding new nails to polish?
Federman, Maya
;
Harrington, David Edwin
;
Krynski, Kathy J.
- In:
ILR review : the journal of work and policy
59
(
2005/06
)
2
,
pp. 302-318
Persistent link: https://www.econbiz.de/10003284268
Saved in:
21
Not so clear cut : the link between skill recognition and higher wages
Cutcher, Leanne
- In:
The journal of industrial relations : the journal of …
43
(
2001
)
1
,
pp. 79-91
Persistent link: https://www.econbiz.de/10001598119
Saved in:
22
Tipping and the McQuatters formula
Macnaughton, Alan
;
Veall, Michael R.
- In:
Public finance review : PFR
29
(
2001
)
2
,
pp. 99-107
Persistent link: https://www.econbiz.de/10001588334
Saved in:
23
Gender-based pricing in the hairdressing industry
Liston-Heyes, Catherine
;
Neokleous, Elena
- In:
Journal of consumer policy : consumer issues in law, …
23
(
2000
)
2
,
pp. 107-126
Persistent link: https://www.econbiz.de/10001508563
Saved in:
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