Gruchmann, Tim; Pratt, Nadine; Eiten, Jan; Melkonyan, Ani - In: Logistics 4 (2020) 2, pp. 1-15
For years, the freight forwarding industry has been facing high levels of global competition. Accelerating this development, new and digital competitors are entering the market, striving to make freight logistics even faster, cheaper, and more predictable. Digitalization processes change...