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Friseurhandwerk
32
Hairdressing industry
32
Beziehungsmarketing
9
Relationship marketing
9
Consumer behaviour
7
Konsumentenverhalten
7
USA
7
United States
7
Customer satisfaction
4
Dienstleistungsqualität
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Dienstleistungssektor
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Corporate reputation
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Dienstleistung
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Konishi, Yoko
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RIETI discussion paper series
3
Managing service quality : MSQ ; an international journal
2
The Cato journal : an interdisciplinary journal of public policy analysis
2
Dienstleistungsmarketing : Konzeptionen und Anwendungen
1
Equality, inequality and diversity : contemporary challenges and strategies
1
Evolving entrepreneurial strategies for self-sustainability in vulnerable American communities
1
Human performance
1
ILR review : the journal of work and policy
1
Journal of business and psychology
1
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1
Journal of consumer behaviour : an international research review
1
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1
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1
Journal of organizational behavior : OB ; the internat. journal of industrial, occupational and organizational psychology and behavior
1
Journal of retailing and consumer services
1
Journal of service management
1
Poverty : global perspectives, challenges and issues of the 21st century
1
Psychology & marketing
1
Public finance review : PFR
1
Research memorandum / METEOR
1
Services marketing quarterly
1
Shadow economies and irregular work in urban Europe : 16th to early 20th centuries
1
The journal of industrial relations : the journal of the Industrial Relations Society of Australia
1
The service industries journal
1
Tydskrif vir studies in ekonomie en ekonometrie : SEE
1
Work, employment & society : a journal of the British Sociological Association
1
Young consumers : insight and ideas for responsible marketers
1
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ECONIS (ZBW)
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1
Barber licensing in Arkansas : public health or private gain?
Corley, Tanner
;
Witcher, Marcus
- In:
The Cato journal : an interdisciplinary journal of …
41
(
2021
)
1
,
pp. 115-138
Persistent link: https://www.econbiz.de/10012698499
Saved in:
2
On the role of skill, quality, and environmental factors on customer behavior of the beauty industry
Konishi, Yoko
-
2017
Persistent link: https://www.econbiz.de/10012132127
Saved in:
3
An efficiency analysis of female hair dressers in empangeni, South Africa : the role of infrastructure
Nokuthula, R. T.
;
Tavonga, M. B.
- In:
Tydskrif vir studies in ekonomie en ekonometrie : SEE
44
(
2020
)
1
,
pp. 113-128
Persistent link: https://www.econbiz.de/10012613495
Saved in:
4
Attitude is everything : achieving hair-raising profits in business
Habib, Jawed
-
2020
Persistent link: https://www.econbiz.de/10012158394
Saved in:
5
Untangling hair braider deregulation in Virginia
Timmons, Edward J.
;
Konieczny, Catherine
- In:
The Cato journal : an interdisciplinary journal of …
38
(
2018
)
3
,
pp. 679-699
Persistent link: https://www.econbiz.de/10011981613
Saved in:
6
Becoming an African hair salon entrepreneur in the United States of America
Lutomia, Anne Namatsi
;
Bravo, Julia Bello
;
Rombo, …
- In:
Evolving entrepreneurial strategies for …
,
(pp. 186-206)
.
2018
Persistent link: https://www.econbiz.de/10011731093
Saved in:
7
The moderating role of attachment styles in emotional bonding with service providers
Moussa, Salim
;
Touzani, Mourad
- In:
Journal of consumer behaviour : an international …
16
(
2017
)
2
,
pp. 145-160
Persistent link: https://www.econbiz.de/10011685054
Saved in:
8
The livelihood impact of female entrepreneurs in the global south : the case of hair crafting in Tanzania
Anderson, Wineaster
;
Komba, Immakulata
- In:
Poverty : global perspectives, challenges and issues of …
,
(pp. 141-152)
.
2016
Persistent link: https://www.econbiz.de/10011617590
Saved in:
9
Productivity of service providers : microeconometric measurement in the case of hair salons
Konishi, Yoko
;
Nishiyama, Yoshihiko
-
2010
Persistent link: https://www.econbiz.de/10008796496
Saved in:
10
The effects of congestion and skills at a hair salon on the consumer's revisiting behavior
Konishi, Yoko
-
2010
Persistent link: https://www.econbiz.de/10008796566
Saved in:
11
Applying complexity theory to deepen service dominant logic : configural analysis of customer experience-and-outcome assessments of professional services for personal transformatio...
Wu, Pei-ling
;
Yeh, Shih-shuo
;
Huan, Tzung-cheng
; …
- In:
Journal of business research : JBR
67
(
2014
)
8
,
pp. 1647-1670
Persistent link: https://www.econbiz.de/10010379252
Saved in:
12
Effects of perceived employee emotional competence on customer satisfaction and loyalty : the mediating role of rapport
Delcourt, Cécile
;
Gremler, Dwayne D.
;
Riel, Allard C. …
- In:
Journal of service management
24
(
2013
)
1
,
pp. 5-24
Persistent link: https://www.econbiz.de/10009728608
Saved in:
13
Product demand patterns, labor market frictions and macroeconomic outcomes
Fiedler, Angela
-
2013
Persistent link: https://www.econbiz.de/10010426278
Saved in:
14
How marketplace performances produce interdependent status games and contested forms of symbolic capital
Üstüner, Tuba
;
Thompson, Craig J.
- In:
Journal of consumer research : JCR ; an …
38
(
2011/12
)
5
,
pp. 796-814
Persistent link: https://www.econbiz.de/10009501093
Saved in:
15
The influence of gender dyads and physical appearance on the strength of the customer-provider relationship in the Taiwanese hairdressing industry
Wu, Pearl Pi-chu
;
Hwang, Ing-san
- In:
Services marketing quarterly
33
(
2012
)
2
,
pp. 138-154
Persistent link: https://www.econbiz.de/10009553103
Saved in:
16
Gender, ethnic identity and patronage likelihood for a unisex hair salon
Dean, Dwane H.
- In:
Young consumers : insight and ideas for responsible …
13
(
2012
)
2
,
pp. 124-135
Persistent link: https://www.econbiz.de/10009580671
Saved in:
17
Customer loyalty and the role of relationship length
Wang, Chung-yu
;
Wu, Li wei
- In:
Managing service quality : MSQ ; an international journal
22
(
2012
)
1
,
pp. 58-74
Persistent link: https://www.econbiz.de/10009500699
Saved in:
18
Gender, ethnicity and migration in black women's business start-up resourcing
Forson, Cynthia
- In:
Equality, inequality and diversity : contemporary …
,
(pp. 151-170)
.
2011
Persistent link: https://www.econbiz.de/10008736457
Saved in:
19
Hairdressing around 1900 in Germany : traditional male versus illicit female work?
Kornher, Svenja
- In:
Shadow economies and irregular work in urban Europe : …
,
(pp. 183-196)
.
2011
Persistent link: https://www.econbiz.de/10009426824
Saved in:
20
Building friendships and relationships : the role of conversation in hairdressing service encounters
Garzaniti, Ivana
;
Pearce, Glenn
;
Stanton, John
- In:
Managing service quality : MSQ ; an international journal
21
(
2011
)
6
,
pp. 667-687
Persistent link: https://www.econbiz.de/10009407377
Saved in:
21
Service quality, perceived value, corporate image, and customer loyalty in the context of varying levels of switching costs
Wang, Chung-yu
- In:
Psychology & marketing
27
(
2010
)
3
,
pp. 252-262
Persistent link: https://www.econbiz.de/10003956556
Saved in:
22
A value-based perspective of market orientation and customer service
Chen, Shu-ching
;
Quester, Pascale G.
- In:
Journal of retailing and consumer services
16
(
2009
)
3
,
pp. 197-206
Persistent link: https://www.econbiz.de/10003852521
Saved in:
23
Networks of aestheticization : the architecture, artefacts and embodiment of hairdressing salons
Chugh, Shalene
;
Hancock, Philip
- In:
Work, employment & society : a journal of the British …
23
(
2009
)
3
,
pp. 460-476
Persistent link: https://www.econbiz.de/10003890439
Saved in:
24
Consumer perceptions of frontline service employee personality traits, interaction quality, and consumer satisfaction
Ekinci, Yuksel
;
Dawes, Philip L.
- In:
The service industries journal
29
(
2009
)
3/4
,
pp. 503-521
Persistent link: https://www.econbiz.de/10003870676
Saved in:
25
The influence of social regard on the customer–service firm relationship : the moderating role of length of relationship
Sabiote, Estela Fernández
;
Román, Sergio
- In:
Journal of business and psychology
24
(
2009
)
4
,
pp. 441-453
Persistent link: https://www.econbiz.de/10003934766
Saved in:
26
Trust in supervisors and trust in customers : their independent, relative, and joint effects on employee performance and creativity
Madjar, Nora
;
Ortiz-Walters, Rowena
- In:
Human performance
22
(
2009
)
2
,
pp. 128-142
Persistent link: https://www.econbiz.de/10003858216
Saved in:
27
Customers as contributors and reliable evaluators of creativity in the service industry
Madjar, Nora
;
Ortiz-Walters, Rowena
- In:
Journal of organizational behavior : OB ; the internat. …
29
(
2008
)
7
,
pp. 949-966
Persistent link: https://www.econbiz.de/10003774839
Saved in:
28
Vietnamese manicurists: are immigrants displacing natives or finding new nails to polish?
Federman, Maya
;
Harrington, David Edwin
;
Krynski, Kathy J.
- In:
ILR review : the journal of work and policy
59
(
2005/06
)
2
,
pp. 302-318
Persistent link: https://www.econbiz.de/10003284268
Saved in:
29
The impact of need for social affiliation and consumer relationship proneness on behavioural intentions : an empirical study in a hairdresser's context
Bloemer, Johanna M.
;
Odekerken-Schröder, Gaby
; …
-
2002
Persistent link: https://www.econbiz.de/10001780786
Saved in:
30
Not so clear cut : the link between skill recognition and higher wages
Cutcher, Leanne
- In:
The journal of industrial relations : the journal of …
43
(
2001
)
1
,
pp. 79-91
Persistent link: https://www.econbiz.de/10001598119
Saved in:
31
Tipping and the McQuatters formula
Macnaughton, Alan
;
Veall, Michael R.
- In:
Public finance review : PFR
29
(
2001
)
2
,
pp. 99-107
Persistent link: https://www.econbiz.de/10001588334
Saved in:
32
Gender-based pricing in the hairdressing industry
Liston-Heyes, Catherine
;
Neokleous, Elena
- In:
Journal of consumer policy : consumer issues in law, …
23
(
2000
)
2
,
pp. 107-126
Persistent link: https://www.econbiz.de/10001508563
Saved in:
33
A comparison of episode performance and relationship performance for a discrete service
Strandvik, Tore
- In:
Dienstleistungsmarketing : Konzeptionen und Anwendungen
,
(pp. 111-139)
.
1995
Persistent link: https://www.econbiz.de/10001288146
Saved in:
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