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~type_genre:"Aufsatz in Zeitschrift"
~subject:"Kundenzufriedenheit"
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ECONIS (ZBW)
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Convenience im Einzelhandel der Bau- und Heimwerkerbranche - eine Replikation der Studie von Reith
Schröder, Hendrik
;
Weber, Maximilian
;
Knobloch, Christian
- In:
Betriebswirtschaftliche Forschung und Praxis : BFuP
72
(
2020
)
3
,
pp. 289-312
Persistent link: https://www.econbiz.de/10012253331
Saved in:
2
Comprehension of relationship quality in the retail environment
Vesel, Patrick
;
Zabkar, Vesna
- In:
Managing service quality : MSQ ; an international journal
20
(
2010
)
3
,
pp. 213-235
Persistent link: https://www.econbiz.de/10003980777
Saved in:
3
Managing customer loyalty through the mediating role of satisfaction in the DIY retail loyalty program
Vesel, Patrick
;
Zabkar, Vesna
- In:
Journal of retailing and consumer services
16
(
2009
)
5
,
pp. 396-406
Persistent link: https://www.econbiz.de/10003875627
Saved in:
4
Does the employee-customer satisfaction link hold for all employee groups?
Wangenheim, Florian von
;
Evanschitzky, Heiner
; …
- In:
Journal of business research : JBR
60
(
2007
)
7
,
pp. 690-697
Persistent link: https://www.econbiz.de/10003484181
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