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~isPartOf:"Total quality management & business excellence : an official journal of the European Society for Organisational Excellence"
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Hospitality industry
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Customer satisfaction
2
Dienstleistungsqualität
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Hotel industry
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Hotellerie
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Kundenzufriedenheit
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Performance measurement
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Performance-Messung
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Quality management
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Qualitätsmanagement
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Beziehungsmarketing
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China
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Hospital
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Iran
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attribute performance
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combined effects
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customer satisfaction
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lodging industry
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service design
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service quality
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Arasli, Huseyin
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Jiang, Minghui
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Kurtulmuşiğlu, Feride Bahar
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Li, Xiangyang
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Pakdil, Fatma
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Zhang, Zili
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Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
International journal of hospitality management
331
International journal of contemporary hospitality management
217
International Journal of Contemporary Hospitality Management
175
Tourism management : research, policies, practice
81
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
67
Journal of hospitality marketing & management
67
Tourism economics : the business and finance of tourism and recreation
57
Journal of hospitality and tourism insights
42
Tourism management perspectives : TMP
33
The service industries journal
30
Journal of travel and tourism marketing
28
Tourism and hospitality research : THR
27
Sustainable hospitality and tourism as motors for development : case studies from developing regions of the world
25
Tourism analysis : an interdisciplinary tourism & hospitality journal
22
Wirtschaft und Statistik : WISTA
21
Worldwide Hospitality and Tourism Themes
21
Advances in hospitality and leisure
19
Journal of business research : JBR
18
Advances in hospitality, tourism, and the services industry (AHTSI) book series
17
Tourism and hospitality research : the surrey quarterly review
17
The Cornell hospitality quarterly
16
Hospitality management in Ireland : theory and practice
15
Springer eBook Collection
15
The journal of hospitality financial management : journal of the Association of Hospitality Financial Management Educators
15
Administrative Sciences : open access journal
14
Handbook of hospitality human resources management
14
Tourism review
14
The Sage handbook of hospitality management
13
Cogent business & management
12
The Cornell School of hotel administration handbook of applied hospitality strategy
12
Emerald insight
11
Handbook of hospitality operations and IT
11
International Journal of Revenue Management
10
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
10
Premier reference source
10
Economic research
9
Handbook of hospitality strategic management
9
Tourism review : the official journal of the AIEST
9
Advances in culture, tourism and hospitality research
8
Journal of Hospitality and Tourism Technology
8
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Refining the relationship between attribute performance and customer satisfaction in the Chinese hospitality industry
Zhang, Zili
;
Jiang, Minghui
;
Li, Xiangyang
- In:
Total quality management & business excellence : an …
24
(
2013
)
12
,
pp. 1364-1375
Persistent link: https://www.econbiz.de/10010208033
Saved in:
2
Combined analysis of service expectations and perceptions in lodging industry through quality function deployment
Kurtulmuşiğlu, Feride Bahar
;
Pakdil, Fatma
- In:
Total quality management & business excellence : an …
28
(
2017
)
12
,
pp. 1393-1413
Persistent link: https://www.econbiz.de/10011781640
Saved in:
3
Towards business excellence in the hospitality industry : a case for 3-, 4-, and 5-star hotels in Iran
Arasli, Huseyin
- In:
Total quality management & business excellence : an …
23
(
2012
)
5
,
pp. 573-590
Persistent link: https://www.econbiz.de/10009572343
Saved in:
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