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~person:"Noone, Breffni M."
~subject:"Dienstleistungsqualität"
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Dienstleistungsqualität
Hotel industry
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consumer reviews
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hotels
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user-generated content
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Noone, Breffni M.
Han, Heesup
15
Karatepe, Osman M.
8
Torres, Edwin N.
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Shahin, Arash
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Kim, Woo Gon
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Sparks, Beverley
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Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
1
Managing service quality : MSQ ; an international journal
1
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ECONIS (ZBW)
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Effects of price and user-generated content on consumers' prepurchase evaluations of variably priced services
Noone, Breffni M.
;
McGuire, Kelly A.
- In:
Journal of hospitality & tourism research : JHTR ; the …
38
(
2014
)
4
,
pp. 562-581
Persistent link: https://www.econbiz.de/10010429829
Saved in:
2
Examining the application of six sigma in the service exchange
Noone, Breffni M.
;
Namasivayam, Karthik
;
Tomlinson, …
- In:
Managing service quality : MSQ ; an international journal
20
(
2010
)
3
,
pp. 273-293
Persistent link: https://www.econbiz.de/10003980800
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