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~person:"Noone, Breffni M."
~person:"Ariffin, Ahmad Azmi M."
~subject:"Dienstleistungsqualität"
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Dienstleistungsqualität
Hotel industry
14
Hotellerie
14
Revenue management
8
Revenue-Management
8
Customer satisfaction
7
Kundenzufriedenheit
7
Preismanagement
6
Pricing strategy
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Consumer behaviour
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Service quality
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revenue management
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Krankenhaus
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Malaysia
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consumer reviews
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hotels
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price
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user-generated content
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Beziehungsmarketing
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Business travel
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Capacity utilization
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Dienstleistungsmanagement
1
Dienstleistungsmarketing
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Discrete choice
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Diskrete Entscheidung
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Einzelhandelspreis
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Noone, Breffni M.
Ariffin, Ahmad Azmi M.
Han, Heesup
15
Karatepe, Osman M.
8
Torres, Edwin N.
8
Shahin, Arash
7
Dabestani, Reza
6
Kim, Woo Gon
6
Law, Chun Hung Roberts
6
Qu, Hailin
6
Caber, Meltem
5
Shirouyehzad, Hadi
5
Sparks, Beverley
5
Albayrak, Tahir
4
Ali, Faizan
4
Amin, Muslim
4
Assaker, Guy
4
Butters, R. Andrew
4
Cobanoglu, Cihan
4
Daskin, Mustafa
4
Hubbard, Thomas N.
4
Hung, Kam
4
Kim, Jinkyung Jenny
4
Lehto, Xinran Y.
4
Mattila, Anna S.
4
Park, Jungkun
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So, Kevin Kam Fung
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Xu, Xun
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Cham Tat Huei
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Chen, Chiang-ming
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Chen, Yong
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Choi, Hyeyoon
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Dedeoğlu, Bekir Bora
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Fong, Lawrence Hoc Nang
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Fongsuwan, Wanno
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Gao, Baojun
3
Grobelna, Aleksandra
3
Huan, Tzung-cheng
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Kim, Jong Min
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Kuo, Chun-min
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International journal of hospitality management
1
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
1
Journal of travel and tourism marketing
1
Managing service quality : MSQ ; an international journal
1
Tourism and hospitality management
1
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ECONIS (ZBW)
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1
Surprise, hospitality, and customer delight in the context of hotel services
Ariffin, Ahmad Azmi M.
;
Omar, Noor Balkhis
- In:
Tourism and hospitality management
,
(pp. 127-142)
.
2016
Persistent link: https://www.econbiz.de/10011569262
Saved in:
2
The relationships between national identity, hospitality, and satisfaction among foreign hotel guests
Ariffin, Ahmad Azmi M.
;
Nameghi, Ehsaneh Nejad Mohammad
; …
- In:
Journal of travel and tourism marketing
32
(
2015
)
5/6
,
pp. 778-793
Persistent link: https://www.econbiz.de/10011387055
Saved in:
3
Effects of price and user-generated content on consumers' prepurchase evaluations of variably priced services
Noone, Breffni M.
;
McGuire, Kelly A.
- In:
Journal of hospitality & tourism research : JHTR ; the …
38
(
2014
)
4
,
pp. 562-581
Persistent link: https://www.econbiz.de/10010429829
Saved in:
4
Generic dimensionality of hospitality in the hotel industry : a host-guest relationship perspective
Ariffin, Ahmad Azmi M.
- In:
International journal of hospitality management
35
(
2013
),
pp. 171-179
Persistent link: https://www.econbiz.de/10010225816
Saved in:
5
Examining the application of six sigma in the service exchange
Noone, Breffni M.
;
Namasivayam, Karthik
;
Tomlinson, …
- In:
Managing service quality : MSQ ; an international journal
20
(
2010
)
3
,
pp. 273-293
Persistent link: https://www.econbiz.de/10003980800
Saved in:
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