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person:"Ro, Heejung"
~person:"Guchait, Priyanko"
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Search: subject_exact:"Hotel- und Gaststättengewerbe"
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Gastgewerbe
13
Hospitality industry
13
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4
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4
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4
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3
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Ro, Heejung
Guchait, Priyanko
Köseoglu, Mehmet Ali
26
Okumus, Fevzi
23
Law, Chun Hung Roberts
21
Lee, Seoki
20
Gursoy, Dogan
14
Baum, Tom
13
Singal, Manisha
13
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12
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12
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12
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12
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11
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11
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11
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11
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10
Law, Rob
9
Sigala, Marianna
9
Han, Heesup
8
Jang, Soocheong
8
Mariani, Marcello M.
8
Smeral, Egon
8
Spörel, Ulrich
8
Woodside, Arch G.
8
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7
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7
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7
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7
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7
Miao, Li
7
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7
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7
So, Kevin Kam Fung
7
Taheri, Babak
7
Valeri, Marco
7
Zhao, Xinyuan
7
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International journal of hospitality management
7
International journal of contemporary hospitality management
3
Service business
2
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
1
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ECONIS (ZBW)
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1
21st century leadership research in hospitality management : a state-of-the-art systematic literature review
Guchait, Priyanko
;
Peyton, Taylor
;
Madera, Juan M.
;
Gip, Huy
- In:
International journal of contemporary hospitality management
35
(
2023
)
12
,
pp. 4259-4296
Persistent link: https://www.econbiz.de/10014430109
Saved in:
2
Special issue: the past, present, and future of hospitality research
Guchait, Priyanko
(
ed.
);
Ann, Saehya
(
ed.
)
-
2022
Persistent link: https://www.econbiz.de/10013412758
Saved in:
3
Hospitality aesthetic labor management : consumers' and prospective employees' perspectives of hospitality brands
Wu, Luorong
;
King, Ceridwyn A.
;
Lu, Lu
;
Guchait, Priyanko
- In:
International journal of hospitality management
87
(
2020
),
pp. 1-11
Persistent link: https://www.econbiz.de/10012241859
Saved in:
4
Effectiveness of error management training in the hospitality industry : impact on perceived fairness and service recovery performance
Yao, Sheng
;
Wang, Xingyu
;
Yu, Heyao
;
Guchait, Priyanko
- In:
International journal of hospitality management
79
(
2019
),
pp. 78-88
Persistent link: https://www.econbiz.de/10012012973
Saved in:
5
Can error management culture increase work engagement in hotels? : the moderating role of gender
Guchait, Priyanko
;
Zhao, Xinyuan
;
Madera, Juan
;
Hua, Nan
; …
- In:
Service business
12
(
2018
)
4
,
pp. 757-778
Persistent link: https://www.econbiz.de/10011919764
Saved in:
6
Strategic human resources management research in hospitality and tourism : a review of current literature and suggestions for the future
Madera, Juan M.
;
Dawson, Mary
;
Guchait, Priyanko
; …
- In:
International journal of contemporary hospitality management
29
(
2017
)
1
,
pp. 48-67
Persistent link: https://www.econbiz.de/10011611087
Saved in:
7
When customers want to become frontline employees : an exploratory study of decision factors and motivation types
Wang, Chen-Ya
;
Guchait, Priyanko
;
Chiang, Cheng-Hsin
; …
- In:
Service business
11
(
2017
)
4
,
pp. 871-900
Persistent link: https://www.econbiz.de/10011915017
Saved in:
8
Video interviewing : a potential selection tool for hospitality managers ; a study to understand applicant perspective
Guchait, Priyanko
;
Ruetzler, Tanya
;
Taylor, Jim
;
Toldi, …
- In:
International journal of hospitality management
36
(
2014
),
pp. 90-100
Persistent link: https://www.econbiz.de/10010239327
Saved in:
9
Service recovery evaluations : GLBT versus hetero customers
Ro, Heejung
;
Choi, Youngsoo
;
Olson, Eric
- In:
International journal of hospitality management
33
(
2013
),
pp. 366-375
Persistent link: https://www.econbiz.de/10009746343
Saved in:
10
Customer opportunistic complaints management : a critical incident approach
Ro, Heejung
;
Wong, June
- In:
International journal of hospitality management
31
(
2012
)
2
,
pp. 419-427
Persistent link: https://www.econbiz.de/10009503300
Saved in:
11
Moderator and mediator effects in hospitality research
Ro, Heejung
- In:
International journal of hospitality management
31
(
2012
)
3
,
pp. 952-961
Persistent link: https://www.econbiz.de/10009544269
Saved in:
12
Employees intent to leave : a comparison of determinants of intent to leave versus intent to stay
Cho, Seonghee
;
Johanson, Misty M.
;
Guchait, Priyanko
- In:
International journal of hospitality management
28
(
2009
)
3
,
pp. 374-381
Persistent link: https://www.econbiz.de/10003855813
Saved in:
13
Discrete negative emotions and customer dissatisfaction responses in a casual restaurant setting
Mattila, Anna S.
;
Ro, Heejung
- In:
Journal of hospitality & tourism research : JHTR ; the …
32
(
2008
)
1
,
pp. 89-107
Persistent link: https://www.econbiz.de/10003661362
Saved in:
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