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person:"Ro, Heejung"
~person:"Guchait, Priyanko"
~person:"Gursoy, Dogan"
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Ro, Heejung
Guchait, Priyanko
Gursoy, Dogan
Köseoglu, Mehmet Ali
26
Okumus, Fevzi
23
Law, Chun Hung Roberts
21
Lee, Seoki
20
Baum, Tom
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Singal, Manisha
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11
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11
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10
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10
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9
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9
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8
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8
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8
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8
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8
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7
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7
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International journal of hospitality management
11
Journal of hospitality marketing & management
7
International journal of contemporary hospitality management
3
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
2
Service business
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1
21st century leadership research in hospitality management : a state-of-the-art systematic literature review
Guchait, Priyanko
;
Peyton, Taylor
;
Madera, Juan M.
;
Gip, Huy
- In:
International journal of contemporary hospitality management
35
(
2023
)
12
,
pp. 4259-4296
Persistent link: https://www.econbiz.de/10014430109
Saved in:
2
ChatGPT and the hospitality and tourism industry : an overview of current trends and future research directions
Gursoy, Dogan
;
Li, Yu
;
Song, Hak-jun
- In:
Journal of hospitality marketing & management
32
(
2023
)
5
,
pp. 579-592
Persistent link: https://www.econbiz.de/10014319778
Saved in:
3
Diversity, equity and inclusion in hospitality : value centered leadership as a conduit for change
Gursoy, Dogan
;
Maier, Thomas
- In:
Journal of hospitality marketing & management
32
(
2023
)
4
,
pp. 445-453
Persistent link: https://www.econbiz.de/10014281020
Saved in:
4
A look back and a leap forward : a review and synthesis of big data and artificial intelligence literature in hospitality and tourism
Lv, Hui
;
Shi, Si
;
Gursoy, Dogan
- In:
Journal of hospitality marketing & management
31
(
2022
)
2
,
pp. 145-175
Persistent link: https://www.econbiz.de/10012821091
Saved in:
5
The metaverse in the hospitality and tourism industry : an overview of current trends and future research directions
Gursoy, Dogan
;
Malodia, Suresh
;
Dhir, Amandeep
- In:
Journal of hospitality marketing & management
31
(
2022
)
5
,
pp. 527-534
Persistent link: https://www.econbiz.de/10013327144
Saved in:
6
Special issue: the past, present, and future of hospitality research
Guchait, Priyanko
(
ed.
);
Ann, Saehya
(
ed.
)
-
2022
Persistent link: https://www.econbiz.de/10013412758
Saved in:
7
Celebrating 30 years of excellence amid the COVID-19 pandemic : an update on the effects of COVID-19 pandemic and COVID-19 vaccines on hospitality industry : overview of the curren...
Gursoy, Dogan
;
Chi, Christina G.
- In:
Journal of hospitality marketing & management
30
(
2021
)
3
,
pp. 277-281
Persistent link: https://www.econbiz.de/10012513768
Saved in:
8
Impact of the COVID-19 pandemic on management-level hotel employees' work behaviors : moderating effects of working-from-home
Chi, Oscar Hengxuan
;
Saldamli, Asim
;
Gursoy, Dogan
- In:
International journal of hospitality management
98
(
2021
),
pp. 1-10
Persistent link: https://www.econbiz.de/10013198476
Saved in:
9
Covid-19 and the hospitality and tourism industry : a research companion
Gursoy, Dogan
(
ed.
);
Sarıışık, Mehmet
(
ed.
); …
-
2021
Persistent link: https://www.econbiz.de/10013472371
Saved in:
10
Hospitality aesthetic labor management : consumers' and prospective employees' perspectives of hospitality brands
Wu, Luorong
;
King, Ceridwyn A.
;
Lu, Lu
;
Guchait, Priyanko
- In:
International journal of hospitality management
87
(
2020
),
pp. 1-11
Persistent link: https://www.econbiz.de/10012241859
Saved in:
11
Effects of COVID-19 pandemic on hospitality industry : review of the current situations and a research agenda : editorial
Gursoy, Dogan
;
Chi, Christina G.
- In:
Journal of hospitality marketing & management
29
(
2020
)
5
,
pp. 527-529
Persistent link: https://www.econbiz.de/10012256148
Saved in:
12
Effectiveness of error management training in the hospitality industry : impact on perceived fairness and service recovery performance
Yao, Sheng
;
Wang, Xingyu
;
Yu, Heyao
;
Guchait, Priyanko
- In:
International journal of hospitality management
79
(
2019
),
pp. 78-88
Persistent link: https://www.econbiz.de/10012012973
Saved in:
13
Can error management culture increase work engagement in hotels? : the moderating role of gender
Guchait, Priyanko
;
Zhao, Xinyuan
;
Madera, Juan
;
Hua, Nan
; …
- In:
Service business
12
(
2018
)
4
,
pp. 757-778
Persistent link: https://www.econbiz.de/10011919764
Saved in:
14
The Routledge handbook of hospitality marketing
Gursoy, Dogan
(
ed.
)
-
2018
Persistent link: https://www.econbiz.de/10013181107
Saved in:
15
Strategic human resources management research in hospitality and tourism : a review of current literature and suggestions for the future
Madera, Juan M.
;
Dawson, Mary
;
Guchait, Priyanko
; …
- In:
International journal of contemporary hospitality management
29
(
2017
)
1
,
pp. 48-67
Persistent link: https://www.econbiz.de/10011611087
Saved in:
16
When customers want to become frontline employees : an exploratory study of decision factors and motivation types
Wang, Chen-Ya
;
Guchait, Priyanko
;
Chiang, Cheng-Hsin
; …
- In:
Service business
11
(
2017
)
4
,
pp. 871-900
Persistent link: https://www.econbiz.de/10011915017
Saved in:
17
An updated ranking of hospitality and tourism journals
Gursoy, Dogan
;
Sandstrom, Jennifer Kaye
- In:
Journal of hospitality & tourism research : JHTR ; the …
40
(
2016
)
1
,
pp. 3-18
Persistent link: https://www.econbiz.de/10011430439
Saved in:
18
Video interviewing : a potential selection tool for hospitality managers ; a study to understand applicant perspective
Guchait, Priyanko
;
Ruetzler, Tanya
;
Taylor, Jim
;
Toldi, …
- In:
International journal of hospitality management
36
(
2014
),
pp. 90-100
Persistent link: https://www.econbiz.de/10010239327
Saved in:
19
Developments in hospitality marketing and management : social network analysis and research themes
Nunkoo, Robin
;
Gursoy, Dogan
;
Ramkissoon, Haywantee
- In:
Journal of hospitality marketing & management
22
(
2013
)
3/4
,
pp. 269-288
Persistent link: https://www.econbiz.de/10009768016
Saved in:
20
Service recovery evaluations : GLBT versus hetero customers
Ro, Heejung
;
Choi, Youngsoo
;
Olson, Eric
- In:
International journal of hospitality management
33
(
2013
),
pp. 366-375
Persistent link: https://www.econbiz.de/10009746343
Saved in:
21
Customer opportunistic complaints management : a critical incident approach
Ro, Heejung
;
Wong, June
- In:
International journal of hospitality management
31
(
2012
)
2
,
pp. 419-427
Persistent link: https://www.econbiz.de/10009503300
Saved in:
22
Moderator and mediator effects in hospitality research
Ro, Heejung
- In:
International journal of hospitality management
31
(
2012
)
3
,
pp. 952-961
Persistent link: https://www.econbiz.de/10009544269
Saved in:
23
Alcohol-service liability : consequences of guest intoxication
Gursoy, Dogan
;
Chi, Christina G.
;
Rutherford, Denney G.
- In:
International journal of hospitality management
30
(
2011
)
3
,
pp. 714-724
Persistent link: https://www.econbiz.de/10009130533
Saved in:
24
Identifying the complex relationships among emotional labor and its correlates
Gursoy, Dogan
;
Boylu, Yasin
;
Avci, Umut
- In:
International journal of hospitality management
30
(
2011
)
4
,
pp. 783-794
Persistent link: https://www.econbiz.de/10009242177
Saved in:
25
Employees intent to leave : a comparison of determinants of intent to leave versus intent to stay
Cho, Seonghee
;
Johanson, Misty M.
;
Guchait, Priyanko
- In:
International journal of hospitality management
28
(
2009
)
3
,
pp. 374-381
Persistent link: https://www.econbiz.de/10003855813
Saved in:
26
Generational differences : an examination of work values and generational gaps in the hospitality workforce
Gursoy, Dogan
;
Maier, Thomas
;
Chi, Christina G.
- In:
International journal of hospitality management
27
(
2008
)
3
,
pp. 448-458
Persistent link: https://www.econbiz.de/10003742820
Saved in:
27
Discrete negative emotions and customer dissatisfaction responses in a casual restaurant setting
Mattila, Anna S.
;
Ro, Heejung
- In:
Journal of hospitality & tourism research : JHTR ; the …
32
(
2008
)
1
,
pp. 89-107
Persistent link: https://www.econbiz.de/10003661362
Saved in:
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