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person:"Ro, Heejung"
~person:"Mariani, Marcello M."
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Ro, Heejung
Mariani, Marcello M.
Köseoglu, Mehmet Ali
26
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23
Law, Chun Hung Roberts
21
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20
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9
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9
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8
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8
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8
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7
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7
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International journal of contemporary hospitality management
5
International journal of hospitality management
5
Journal of business research : JBR
1
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
1
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ECONIS (ZBW)
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1
A social network analysis of interlocking directorates in the accommodation sector
Baggio, Rodolfo
;
Guizzardi, Andrea
;
Mariani, Marcello M.
- In:
International journal of contemporary hospitality management
36
(
2024
)
2
,
pp. 422-437
Persistent link: https://www.econbiz.de/10014483521
Saved in:
2
A critical reflection on analytics and artificial intelligence based analytics in hospitality and tourism management research
Mariani, Marcello M.
;
Wirtz, Jochen
- In:
International journal of contemporary hospitality management
35
(
2023
)
8
,
pp. 2929-2943
Persistent link: https://www.econbiz.de/10014314892
Saved in:
3
Big data and analytics in hospitality and tourism : a systematic literature review
Mariani, Marcello M.
;
Baggio, Rodolfo
- In:
International journal of contemporary hospitality management
34
(
2022
)
1
,
pp. 231-278
Persistent link: https://www.econbiz.de/10012798191
Saved in:
4
Employee perceptions of employers' creativity and innovation : implications for employer attractiveness and branding in tourism and hospitality
Styvén, Maria
;
Näppä, Anna
;
Mariani, Marcello M.
; …
- In:
Journal of business research : JBR
141
(
2022
),
pp. 290-298
Persistent link: https://www.econbiz.de/10013167974
Saved in:
5
Special issue: creating, managing and marketing gastronomy experiences in hospitality and tourism
Mariani, Marcello M.
(
ed.
);
Bresciani, Stefano
(
ed.
)
-
2022
Persistent link: https://www.econbiz.de/10013412760
Saved in:
6
Guest editorial: creating, managing and marketing gastronomy experiences in hospitality and tourism
Mariani, Marcello M.
;
Bresciani, Stefano
- In:
International journal of contemporary hospitality management
34
(
2022
)
9
,
pp. 3201-3209
Persistent link: https://www.econbiz.de/10013412868
Saved in:
7
Unravelling the effects of cultural differences in the online appraisal of hospitality and tourism services
Mariani, Marcello M.
;
Borghi, Matteo
;
Okumus, Fevzi
- In:
International journal of hospitality management
90
(
2020
),
pp. 1-12
Persistent link: https://www.econbiz.de/10012300116
Saved in:
8
The role of language in the online evaluation of hospitality service encounters : an empirical study
Mariani, Marcello M.
;
Borghi, Matteo
;
Kazakov, Sergey
- In:
International journal of hospitality management
78
(
2019
),
pp. 50-58
Persistent link: https://www.econbiz.de/10012012699
Saved in:
9
Service recovery evaluations : GLBT versus hetero customers
Ro, Heejung
;
Choi, Youngsoo
;
Olson, Eric
- In:
International journal of hospitality management
33
(
2013
),
pp. 366-375
Persistent link: https://www.econbiz.de/10009746343
Saved in:
10
Customer opportunistic complaints management : a critical incident approach
Ro, Heejung
;
Wong, June
- In:
International journal of hospitality management
31
(
2012
)
2
,
pp. 419-427
Persistent link: https://www.econbiz.de/10009503300
Saved in:
11
Moderator and mediator effects in hospitality research
Ro, Heejung
- In:
International journal of hospitality management
31
(
2012
)
3
,
pp. 952-961
Persistent link: https://www.econbiz.de/10009544269
Saved in:
12
Discrete negative emotions and customer dissatisfaction responses in a casual restaurant setting
Mattila, Anna S.
;
Ro, Heejung
- In:
Journal of hospitality & tourism research : JHTR ; the …
32
(
2008
)
1
,
pp. 89-107
Persistent link: https://www.econbiz.de/10003661362
Saved in:
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