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~subject:"Mobile communications"
~subject:"Kundenzufriedenheit"
~person:"Thaichon, Paramaporn"
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Mobile communications
Kundenzufriedenheit
Beziehungsmarketing
3
Consumer behaviour
3
Customer satisfaction
3
Dienstleistungsqualität
3
Digitale Dienste
3
Internet
3
Konsumentenverhalten
3
Relationship marketing
3
Service quality
3
Telecommunications industry
3
Telekommunikationssektor
3
Web-based service
3
Internet service provider (ISP)
2
Attitudinal loyalty
1
Behavioural intentions
1
Customer commitment
1
High-tech services
1
Internet service provider
1
Internet usage
1
Internet usage pattern
1
Services quality
1
Trust
1
Value
1
commitment
1
customer retention
1
satisfaction
1
service quality
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Thaichon, Paramaporn
Genakos, Christos
6
Neogy, Dr
6
Valletti, Tommaso M.
6
Kretschmer, Tobias
5
Meel, Dr. Pankaj
5
Verboven, Frank
5
Whalley, Jason
5
Asimakopoulos, Grigorios
4
Bourreau, Marc
4
Gerpott, Torsten J.
4
Izogo, Ernest Emeka
4
Negi, Rakshit
4
Parker, Philip M.
4
Röller, Lars-Hendrik
4
Xia, Jun
4
Akroush, Mamoun N.
3
Chatterjee, Susmita
3
Claussen, Jörg
3
Czajkowski, Mikołaj
3
Houngbonon, Georges Vivien
3
Jahanbakht, Mohammad
3
Lindén, Carl-Gustav
3
Maicas, Juan Pablo
3
Markendahl, Jan
3
Mohammed Ali, Shebin
3
Mostafa, Romel
3
Quach, Sara
3
Sobolewski, Maciej
3
Sun, Yutec
3
Affeldt, Pauline
2
Andersson, Per
2
Asongu, Simplice
2
Bakman, Julija A.
2
Berne, Michel
2
Birch, Nancy J.
2
Bohlin, Erik
2
Brandt, Daniela
2
Canzian, Giulia
2
Chattopadhyay, Srobonti
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Journal of retailing and consumer services
2
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
1
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ECONIS (ZBW)
3
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Internet service providers' service quality and its effect on customer loyalty of different usage patterns
Quach, Sara
;
Thaichon, Paramaporn
;
Jebarajakirthy, Charles
- In:
Journal of retailing and consumer services
29
(
2016
),
pp. 104-113
Persistent link: https://www.econbiz.de/10011442362
Saved in:
2
The relationship between service quality, satisfaction, trust, value, commitment and loyalty of Internet service providers' customers
Thaichon, Paramaporn
;
Quach, Sara
- In:
Journal of global scholars of marketing science : …
25
(
2015
)
4
,
pp. 295-313
Persistent link: https://www.econbiz.de/10011515067
Saved in:
3
The development of service quality dimensions for internet service providers : retaining customers of different usage patterns
Thaichon, Paramaporn
;
Lobo, Antonio
;
Prentice, Catherine
; …
- In:
Journal of retailing and consumer services
21
(
2014
)
6
,
pp. 1047-1058
Persistent link: https://www.econbiz.de/10010437660
Saved in:
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