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~subject:"Bank"
~subject:"Dienstleistungsqualität"
~accessRights:"restricted"
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Dienstleistungsqualität
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International journal of logistics : research and applications
1
Liquid legal : transforming legal into a business savvy, information enabled and performance driven industry
1
Production and operations management : the flagship research journal of the Production and Operations Management Society
1
Service business
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Tourism management : research, policies, practice
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1
Managing internal service quality in hotels : determinants and implications
Wu, Xiaoyi
;
Wang, Jie
;
Ling, Qian
- In:
Tourism management : research, policies, practice
86
(
2021
),
pp. 1-13
Persistent link: https://www.econbiz.de/10012595653
Saved in:
2
Multi-stakeholders' assessment of bike sharing service quality based on DEMATEL-VIKOR method
Ma, Fei
;
Shi, Wenjing
;
Yuen, Kum Fai
;
Sun, Qipeng
;
Guo, …
- In:
International journal of logistics : research and …
22
(
2019
)
5
,
pp. 449-472
Persistent link: https://www.econbiz.de/10012203866
Saved in:
3
The impact of internal service quality on preventable adverse events in hospitals
Zheng, Sarah
;
Tucker, Anita L.
;
Ren, Z. Justin
; …
- In:
Production and operations management : the flagship …
27
(
2018
)
12
,
pp. 2201-2212
Persistent link: https://www.econbiz.de/10011970057
Saved in:
4
Legal advisor-service provider-business partner : shifting the mindset of corporate lawyers
Markfort, Rainer
- In:
Liquid legal : transforming legal into a business …
,
(pp. 47-58)
.
2017
Persistent link: https://www.econbiz.de/10011598663
Saved in:
5
Internal service quality within the different Chinese subcultures : a comparison between Taiwan, China, and Singapore
Jeng, Don Jyh-Fu
;
Kuo, Sky Fang-wen
- In:
Service business
6
(
2012
)
4
,
pp. 425-458
Persistent link: https://www.econbiz.de/10009663625
Saved in:
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