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subject:"Dienstleistungsqualität"
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Search: subject_exact:"Internet telephony"
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Dienstleistungsqualität
Internet telephony
83
Internettelefonie
81
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10
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10
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10
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Assunção, Pedro A. Amado
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Lin, Pei-chun
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Neves, Filipe
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International journal of electronic customer relationship management : IJECRM
1
International journal of entrepreneurship and innovation management
1
International journal of services technology and management
1
Sociotechnical enterprise information systems design and integration
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ECONIS (ZBW)
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Methods for quality assessment in enterprise VoIP communications
Neves, Filipe
;
Soares, Salviano Filipe Silva Pinto
; …
- In:
Sociotechnical enterprise information systems design …
,
(pp. 154-170)
.
2013
Persistent link: https://www.econbiz.de/10009741875
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2
Service quality, service value, customer satisfaction and behavioural intentions of internet telephony
Lin, Pei-chun
;
Chiang, Mei-hsin
- In:
International journal of services technology and management
15
(
2011
)
3/4
,
pp. 261-280
Persistent link: https://www.econbiz.de/10009235604
Saved in:
3
The vendors' perspective on the choice process of IP telephony
Constantiou, Ioanna D.
;
papazafeiropoulou, Anastasia
- In:
International journal of entrepreneurship and …
9
(
2009
)
1/2
,
pp. 174-189
Persistent link: https://www.econbiz.de/10003848949
Saved in:
4
Seamless customer handover among multiple wireless access technologies
Wright, David J.
- In:
International journal of electronic customer …
3
(
2009
)
1
,
pp. 38-51
Persistent link: https://www.econbiz.de/10003850174
Saved in:
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