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~subject:"Dienstleistungsqualität"
~isPartOf:"International journal of business and systems research"
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Search: subject_exact:"KPI (Key performance indicator)"
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Dienstleistungsqualität
Performance measurement
10
Performance-Messung
10
Balanced Scorecard
3
Balanced scorecard
3
Gesundheitswesen
2
Health care system
2
Service quality
2
AHP approach
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AHP-Verfahren
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Bangladesch
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Bangladesh
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Capacity planning
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Corporate Social Responsibility
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Corporate social responsibility
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Cuba
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Customer satisfaction
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Data envelopment analysis
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Data-Envelopment-Analyse
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ERP system
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ERP-System
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Erfolgsfaktor
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Horizontal integration
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Horizontale Integration
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Hotel industry
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Hotellerie
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IPA
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IPA grid
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Industrie
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Kapazitätsplanung
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Knowledge management
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Kuba
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Kundenzufriedenheit
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Lieferkette
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MCDM
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Manufacturing industries
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Material requirements
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Materialbedarf
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Multi-criteria analysis
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Chen, Shu-Ping
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Hung, Shih-Jieh
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Lin, Thomas W.
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Mahbubar Rahman
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Rafikul Islam
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Tsai, Wen-hsien
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International journal of business and systems research
The service industries journal
19
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
12
International journal of quality & reliability management
11
International journal of services and operations management
11
International journal of hospitality management
9
Benchmarking : an international journal ; BIJ
7
International journal of contemporary hospitality management
7
International journal of productivity and quality management : IJPQM
7
Tourism management : research, policies, practice
7
International journal of quality and service sciences
6
Journal of business research : JBR
6
The TQM journal : the international review of organizational improvement
6
Health care management review : HCM review
5
International journal of production economics
5
Journal of hospitality marketing & management
5
International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA
4
Public management review
4
The journal of services marketing
4
Total quality management & business excellence
4
Auditing : a journal of practice & theory
3
Cogent business & management
3
Health marketing quarterly
3
International journal of pharmaceutical and healthcare marketing : IJPHM
3
International journal of services and standards
3
International journal of services, economics and management
3
International public management journal
3
Journal of air transport management
3
Journal of retailing and consumer services
3
Journal of service management
3
Journal of travel and tourism marketing
3
Management, Prozessgestaltung, Kundenperspektive
3
Transportation research / E : an international journal
3
European journal of operational research : EJOR
2
IMA journal of management mathematics
2
IZA Discussion Paper
2
Inquiry : a journal of health care organization, provision and financing
2
International journal of business information systems : IJBIS
2
International journal of economics and finance
2
International journal of leisure and tourism marketing : IJLTM
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Importance-performance analysis of service quality dimensions for the Bangladeshi hotel industry
Mahbubar Rahman
;
Rafikul Islam
- In:
International journal of business and systems research
12
(
2018
)
4
,
pp. 365-390
Persistent link: https://www.econbiz.de/10011960592
Saved in:
2
Users' service quality satisfaction and performance improvement of ERP consultant selections
Tsai, Wen-hsien
;
Lin, Thomas W.
;
Chen, Shu-Ping
;
Hung, …
- In:
International journal of business and systems research
1
(
2007
)
3
,
pp. 280-301
Persistent link: https://www.econbiz.de/10003738769
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