//--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
person:"Haas, Alexander"
~person:"Dixon, Matthew"
~subject:"Relationship marketing"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Search: subject_exact:"Kunden-Hotline"
Narrow search
Delete all filters
| 3 applied filters
Year of publication
From:
To:
Subject
All
Relationship marketing
Customer service
11
Kundenservice
11
Dienstleistungsqualität
4
Service quality
4
Beziehungsmarketing
3
Customer satisfaction
3
Kundenzufriedenheit
3
Deutschland
2
Erfolgsfaktor
2
Germany
2
Success factor
2
Anforderungsprofil
1
Consumer goods marketing
1
Customer retention
1
Dienstleistungsberufe
1
Economics of information
1
Estimation
1
Informationsökonomik
1
Konsumgütermarketing
1
Kundenbindung
1
Marketing management
1
Marketingmanagement
1
Mobile communications
1
Mobilkommunikation
1
Occupational profile
1
Personalbeschaffung
1
Recruitment
1
Salespeople
1
Schätzung
1
Selling
1
Service workers
1
T-Mobile USA Inc.
1
Verkauf
1
Verkaufspersonal
1
Welt
1
World
1
more ...
less ...
Type of publication
All
Article
3
Type of publication (narrower categories)
All
Article in journal
3
Aufsatz in Zeitschrift
3
Language
All
German
2
English
1
Author
All
Haas, Alexander
Dixon, Matthew
Stauss, Bernd
10
Hinterhuber, Hans H.
8
Barnes, Donald C.
7
Helmke, Stefan
7
Beatty, Sharon E.
6
Gustafsson, Anders
6
Van Vaerenbergh, Yves
6
Walsh, Gianfranco
6
Collier, Joel E.
5
Lucas, Robert W.
5
Baker, Melissa A.
4
Bruhn, Manfred
4
Dagger, Tracey S.
4
Dangelmaier, Wilhelm
4
Georgiev, Marin
4
Larivière, Bart
4
Mattila, Anna S.
4
Matzler, Kurt
4
Piccoli, Gabriele
4
Seidel, Wolfgang
4
Shin, Hyunju
4
Sirianni, Nancy J.
4
Terziev, Venelin
4
Angerer, Thomas
3
Bell, Chip R.
3
Brown, Tom
3
Büttgen, Marion
3
Chaker, Nawar N.
3
Cheung, Fung Yi Millissa
3
Chiguvi, Douglas
3
Coenen, Christian
3
Edvardsson, Bo
3
Ferraro, Carla
3
Flavián Blanco, Carlos
3
Frei, Frances X.
3
Futrell, Charles M.
3
Gazzoli, Gabriel
3
Goodman, John A.
3
Gouthier, Matthias H. J.
3
Gremler, Dwayne D.
3
more ...
less ...
Published in...
All
Harvard business review : HBR
1
Harvard-Business-Manager : das Wissen der Besten
1
Marketing : ZFP ; journal of research and management
1
Source
All
ECONIS (ZBW)
3
Showing
1
-
3
of
3
Sort
Relevance
Date (newest first)
Date (oldest first)
1
Was Kunden wirklich wollen
Dixon, Matthew
;
Freeman, Karen
;
Toman, Nicholas
- In:
Harvard-Business-Manager : das Wissen der Besten
32
(
2010
)
9
,
pp. 36-44
Persistent link: https://www.econbiz.de/10008648308
Saved in:
2
Stop trying to delight your customers
Dixon, Matthew
;
Freeman, Karen
;
Toman, Nicholas
- In:
Harvard business review : HBR
88
(
2010
)
7/8
,
pp. 116-122
Persistent link: https://www.econbiz.de/10008658590
Saved in:
3
Wie wirkt das kundenorientierte Verkaufen auf die Kundenzufriedenheit mit der Beratung? : Eine Analyse unter Berücksichtigung der Interaktionen zwischen den Dimensionen des Verkäuf...
Haas, Alexander
- In:
Marketing : ZFP ; journal of research and management
28
(
2006
)
4
,
pp. 236-246
Persistent link: https://www.econbiz.de/10003391527
Saved in:
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->