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subject:"Customer satisfaction"
~isPartOf:"Journal of business research : JBR"
~subject:"Satisfaction"
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Search: subject_exact:"Kundenbindungsinstrument"
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Customer satisfaction
Satisfaction
Kundenbindungsprogramm
24
Loyalty program
24
Beziehungsmarketing
19
Relationship marketing
19
Consumer behaviour
14
Konsumentenverhalten
14
Loyalty programs
10
Kundenzufriedenheit
6
Einzelhandel
3
Online retailing
3
Online-Handel
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Retail trade
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Sales promotion
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Verkaufsförderung
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Customer-company identification
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Dienstleistungsqualität
2
Loyalty
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Marketing management
2
Marketingmanagement
2
Point redemption
2
Service quality
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Accumulation programs
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Advertising
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Advertising effects
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Austauschtheorie
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Belongingness
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Beschwerdemanagement
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Betriebliche Standortwahl
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Bibliometrics
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Bibliometrie
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Blockchain
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Blockchain Marketing
1
Brand management
1
Brand value
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Casino marketing
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China
1
Company loyalty
1
Complaint management
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An, Jake
1
Balabanis, George
1
Bhattacharya, Abhi
1
Borges, Adilson
1
Chebat, Jean-Charles
1
Chiew, Tung Moi
1
Faramarzi, Ashkan
1
Goudarzi, Kiane
1
Paramita, Widya
1
Prentice, Catherine
1
Septianto, Felix
1
Stathopoulou, Anastasia
1
Steinhoff, Lena
1
Tanudharma, Istiharini
1
Wong, IpKin Anthony
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Journal of business research : JBR
International journal of hospitality management
7
Journal of retailing and consumer services
4
Tourism management : research, policies, practice
3
Journal of business economics : JBE
2
Journal of hospitality marketing & management
2
Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
2
Journal of retailing
2
Journal of travel and tourism marketing
2
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
2
Kundenmanagement & Electronic Commerce
2
The journal of services marketing
2
Administrative Sciences : open access journal
1
Asia-Pacific journal of management research and innovation
1
Asian Academy of Management journal : AAMJ
1
Australasian marketing journal
1
Central European business review : CEBR
1
Cornell hospitality quarterly : CQ
1
Delovni zvezki / RCEF
1
European journal of marketing
1
European retail research
1
Interdisciplinary management research XVI ; 1
1
International journal of business and globalisation : IJBG
1
International journal of business innovation and research
1
International journal of business innovation and research : IJBIR
1
International journal of contemporary hospitality management
1
International journal of electronic marketing and retailing : IJEMR
1
International journal of information systems in the service sector : IJISSS ; an official publication of the Information Resources Management Association
1
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
1
International journal of retail & distribution management
1
Inventi impact: service sector
1
Issues of business and law
1
Journal of Asia Business Studies
1
Journal of Asian finance, economics and business : JAFEB
1
Journal of financial services marketing
1
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
1
Journal of marketing management : JMM ; journal of the Academy of Marketing
1
Journal of marketing research : JMR
1
Journal of marketing theory and practice
1
Journal of organizational computing and electronic commerce
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1
The economic worth of loyalty programs : an event study analysis
Faramarzi, Ashkan
;
Bhattacharya, Abhi
- In:
Journal of business research : JBR
123
(
2021
),
pp. 313-323
Persistent link: https://www.econbiz.de/10012430515
Saved in:
2
Loyalty programs as travel companions : complementary service features across customer journey stages
Steinhoff, Lena
;
Zondag, Marcellis M.
- In:
Journal of business research : JBR
129
(
2021
),
pp. 70-82
Persistent link: https://www.econbiz.de/10012509301
Saved in:
3
The similar versus divergent effects of pride and happiness on the effectiveness of loyalty programs
Septianto, Felix
;
An, Jake
;
Chiew, Tung Moi
;
Paramita, Widya
- In:
Journal of business research : JBR
99
(
2019
),
pp. 12-22
Persistent link: https://www.econbiz.de/10012023400
Saved in:
4
The effects of loyalty programs on customer satisfaction, trust, and loyalty toward high- and low-end fashion retailers
Stathopoulou, Anastasia
;
Balabanis, George
- In:
Journal of business research : JBR
69
(
2016
)
12
,
pp. 5801-5808
Persistent link: https://www.econbiz.de/10011597513
Saved in:
5
Casino marketing, problem gamblers or loyal customers?
Prentice, Catherine
;
Wong, IpKin Anthony
- In:
Journal of business research : JBR
68
(
2015
)
10
,
pp. 2084-2092
Persistent link: https://www.econbiz.de/10011373152
Saved in:
6
Should retailers pay to bring customers back? : the impact of quick response and coupons on purchase outcomes
Goudarzi, Kiane
;
Borges, Adilson
;
Chebat, Jean-Charles
- In:
Journal of business research : JBR
66
(
2013
)
5
,
pp. 665-669
Persistent link: https://www.econbiz.de/10009734833
Saved in:
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