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~subject:"Relationship marketing"
~isPartOf:"International journal of services and operations management : IJSOM"
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Relationship marketing
Beziehungsmarketing
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Consumer behaviour
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Customer retention
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Customer satisfaction
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Dienstleistungsqualität
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Konsumentenverhalten
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Kundenbindung
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Kundenzufriedenheit
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service quality
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Bank
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Confidence
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Customer service
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Hotel industry
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Hotellerie
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Kundenservice
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Malaysia
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Personal banking
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Privatkundengeschäft
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Taiwan
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Vertrauen
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commitment
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customer
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customer loyalty
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customer satisfaction
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hotel industry
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loyalty
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Ebrahimi, Mohsen
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Knox, Dan
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Prabhakar, Guru
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Soofifard, Rahman
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Yeong, Si Ni
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International journal of services and operations management : IJSOM
Journal of retailing and consumer services
20
Journal of business research : JBR
12
SpringerLink / Bücher
8
How to succeed in the digital age : strategies from 17 top managers
6
The service industries journal
6
Cogent business & management
5
International journal of contemporary hospitality management
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International journal of hospitality management
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Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
5
The journal of services marketing
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Edward Elgar E-Book Archive
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Services marketing quarterly
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Asia Pacific journal of marketing and logistics
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Australasian marketing journal
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Gabler Edition Wissenschaft
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Industrial marketing management : the international journal for industrial and high-tech firms
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Journal of Asian finance, economics and business : JAFEB
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Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
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Journal of hospitality marketing & management
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Journal of marketing analytics : JMA
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Journal of service theory and practice : JSTP
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Journal of the Academy of Marketing Science
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The journal of product & brand management
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Tourism management : research, policies, practice
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Business horizons
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Computer-mediated marketing strategies : social media and online brand communities
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Elgar original reference
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Erfolgsfaktor Marke : neue Strategien des Markenmanagements
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European journal of marketing
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Forschungsergebnisse der WU Wirtschaftsuniversität Wien
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Forschungsgruppe Konsum und Verhalten
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Innovatives Markenmanagement
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International business review : the official journal of the European International Business Academy
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International journal of business excellence
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International journal of business information systems : IJBIS
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International journal of economic research
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International journal of management and economics
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International journal of retail & distribution management
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Journal for global business advancement : JGBA
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Customer satisfaction and loyalty in Malaysian resort hotels : the role of empathy, reliability and tangible dimensions of service quality
Yeong, Si Ni
;
Knox, Dan
;
Prabhakar, Guru
- In:
International journal of services and operations …
41
(
2022
)
4
,
pp. 444-462
Persistent link: https://www.econbiz.de/10013257545
Saved in:
2
Identification and ranking of factors affecting customer loyalty : a case study : Mehre-e-Eghtesad bank customers
Nazeri, Ali
;
Ebrahimi, Mohsen
;
Soofifard, Rahman
- In:
International journal of services and operations …
35
(
2020
)
3
,
pp. 289-306
Persistent link: https://www.econbiz.de/10012178819
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