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~person:"Verhoef, Peter C."
~subject:"contractual settings"
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contractual settings
Beziehungsmarketing
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Consumer behaviour
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Customer retention
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Verhoef, Peter C.
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The role of consumer confidence in creating customer loyalty
Ou, Yi-chun
;
Vries, Lisette de
;
Wiesel, Thorsten
; …
- In:
Journal of service research : JSR
17
(
2014
)
3
,
pp. 339-354
Persistent link: https://www.econbiz.de/10010393226
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