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Search: subject_exact:"Kundenzufriedenheit"
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Customer satisfaction
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Economies et sociétés ; 49,3
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Valeur perçue des "méta-services" et comportement du consommateur : le cas des alliances aériennes
Janawade, Vikrant
;
Bertrand, Daisy
;
Léo, Pierre-Yves
; …
-
2015
Persistent link: https://www.econbiz.de/10010527216
Saved in:
2
La participation des usagers et des agents dans une collectivité locale : entre innovation et permanence du modèle d'administration publique
Garabige, Alexandra
- In:
La revue de l'IRES
75
(
2012
)
4
,
pp. 93-115
Persistent link: https://www.econbiz.de/10010187104
Saved in:
3
Satisfaction des visiteurs et qualité du site : le cas de Marais Poitevin
Leroux, Erick
;
Pupion, Pierre-Charles
- In:
Revue Gestion 2000 : management & prospective
26
(
2009
)
5
,
pp. 145-158
Persistent link: https://www.econbiz.de/10003950032
Saved in:
4
L' enquête de satisfaction : guide méthodologique
Millot, Sophie
-
2007
-
3. tir., nouv. éd.
Persistent link: https://www.econbiz.de/10004897801
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5
Etude des perceptions et des réactions des consommateurs face aux activités citoyennes des entreprises : application à deux catégories de produits
Swaen, Valérie
-
2004
Persistent link: https://www.econbiz.de/10003987066
Saved in:
6
L' enquête de satisfaction, outil de dialogue avec le client
Millot, Sophie
-
1997
Persistent link: https://www.econbiz.de/10004566997
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